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shamna mohamed hassan shamna mohamed hassan, CUSTOMER SERVICE EXECUTIVE

shamna mohamed hassan shamna mohamed hassan

CUSTOMER SERVICE EXECUTIVE·Brookfield Multiplex

United Arab Emirates

Master's degree, bcom

Work experience

Total years of experience: 15 years, 2 months

CUSTOMER SERVICE EXECUTIVE

March 2013 - Present

Brookfield Multiplex

Dubai, United Arab Emirates

March 2013 - Present

Company industry:
Civil Engineering
Job role:
Customer Service and Call Center

sales

September 2011 - Present

xl shipping & logistics llc

Dubai, United Arab Emirates

September 2011 - Present

worked as sales and doccument controlling in a logistics company

Company industry:
Shipping
Job role:
Accounting and Auditing

tele-sales

September 2010 - January 2011

etisaalat

Dubai, United Arab Emirates

September 2010 - January 2011

worked as tele-sales in etisalat

Company industry:
Sales Outsourcing
Job role:
Sales

Education

IMTECH

June 2013

June 2013

Master's degree, bcom

United Arab Emirates

ImTech Univeristy

June 2012

June 2012

Bachelor's degree,

United Arab Emirates

* Currently studying for Second Year Bachelor of Commerce from ImTech Univeristy, Sharjah.

Higher Secondary Class

January 2010

January 2010

Bachelor's degree,

United Arab Emirates

* Higher Secondary Class (12th) in Bachelor of Commerce with distinction in the year 2010.

Secondary School Class

January 2008

January 2008

High school or equivalent, year

United Arab Emirates

* Secondary School Class (10th) with distinction in the year 2008. IT Exposure:

Skills

Microsoft Word
Expert
Microsoft Word
Expert
Internet Explorer
Expert
Internet Explorer
Expert
Sales
Expert
Sales
Expert
Internet
Expert
Internet
Expert
Outlook
Expert
Outlook
Expert
EXCEL
Beginner
EXCEL
Beginner
FOXPRO
Beginner
FOXPRO
Beginner
INTERNET EXPLORER
Beginner
INTERNET EXPLORER
Beginner
LINUX
Beginner
LINUX
Beginner
MICROSOFT WINDOWS
Beginner
MICROSOFT WINDOWS
Beginner
MS EXCEL
Beginner
MS EXCEL
Beginner
MS OFFICE
Beginner
MS OFFICE
Beginner
MS WORD
Beginner
MS WORD
Beginner
NETSCAPE
Beginner
NETSCAPE
Beginner
OUTLOOK
Beginner
OUTLOOK
Beginner
Microsoft Word
Expert
Microsoft Word
Expert
Internet Explorer
Expert
Internet Explorer
Expert
Sales
Expert
Sales
Expert
Internet
Expert
Internet
Expert
Outlook
Expert
Outlook
Expert

Languages

Hindi
Beginner
Malayalam
Beginner
English
Beginner

Training and Certifications

Training
tele-sales
xl shipping & logistics llc
Sep 2010