Shamsa Abdulrahman, Coordinator - Recruitment

Shamsa Abdulrahman

Coordinator - Recruitment

Higher Colleges of Technology

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, Master of Human Resource Management
Expérience
14 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 9 Mois

Coordinator - Recruitment à Higher Colleges of Technology
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis mai 2014

Currently heading a team of 6 recruiters, recruiting for 17 colleges around UAE

Manager - Human Resources à aswaaq
  • Émirats Arabes Unis - Dubaï
  • avril 2010 à avril 2012

Guide and manage the overall provision of Human Resources services, policies, and programs for aswaaq. The major areas include:

•recruiting and staffing;
•organizational departmental planning;
•performance management and improvement systems;
•organization development;
•employment and compliance to regulatory concerns regarding employees;
•employee onboarding, development, needs assessment, and training;
•policy development and documentation;
•employee relations;
•company employee and community communication;
•compensation and benefits administration;
•employee safety, welfare, wellness and health;
•employee services and counseling.

Recruitment Officer - Staffing à mashreqbank
  • Émirats Arabes Unis - Dubaï
  • septembre 2009 à mars 2010

 Leverage online recruiting resources and in-house recruitment efforts to identify and hire the very best candidates
 Manage the presentation, selection, offer, negotiation, closing and administrative components of hiring
 Maintain accurate and well-ordered documentation on all candidates.
 Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation
 Develop a pool of qualified candidates in advance of need
 Work closely with hiring managers and department managers to coordinate planning activities regarding hiring, trends, needs and recruiting strategies
 Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads
 Perform detailed reference checks and/or reference analysis on selected candidates
 Lead the creation of a recruiting and interviewing plan for each open position to efficiently and effectively fill vacancies
 Conduct interviews and competency based assessments to shortlist candidates for open positions
 Maintain all pertinent applicant and interview data in a human resources information system

National Learning and Development Specialist à mashreqbank
  • Émirats Arabes Unis - Dubaï
  • octobre 2008 à août 2009

•Create and develop the unit’s guiding principles and strategic direction through designing and updating of strategy development documents

•Design, develop and ensure execution of development programs based on organizational and employee needs

•Create and ensure implementation of On-the-job training plans for new joiners in all divisions of the bank

•Create and ensure implementation of Individual Development plans for employees in specific divisions of the bank

•Conduct consultation meetings with management and their subordinates, on a monthly basis, to analyze training needs and determine subsequent training and development priorities

Customer Service Officer à Noor Islamic Bank
  • Émirats Arabes Unis - Dubaï
  • août 2007 à septembre 2008

- Identified customer needs and presented appropriate company product and service offerings

- Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business

- Succeeded in resolving escalated customer service issues by alleviating delicate situations with professionalism and sensitivity

- Provided On-the-Job training and coaching to new joiners within branches

Éducation

Master, Master of Human Resource Management
  • à Hamdan Bin Mohammed Smart University
  • juin 2016
Baccalauréat, Bachelor of Science in Design Management
  • à The American University of Sharjah
  • juillet 2006
Etudes secondaires ou équivalent,
  • à Al Mawakeb School
  • juin 2000

Specialties & Skills

Science
Outlook
Negotiation
MS Word
MS PowerPoint
MS Excel
Adobe Photoshop
Adobe illustrator
MS Outlook

Langues

Anglais
Expert
Français
Moyen
Arabe
Expert

Formation et Diplômes

Basics of HR (Certificat)
Date de la formation:
October 2008
Valide jusqu'à:
October 2008
Training and Coaching (Certificat)
Date de la formation:
January 2009
Valide jusqu'à:
January 2009
ISO 9001:2008 Internal Auditor Training (Certificat)
Date de la formation:
February 2011
Valide jusqu'à:
February 2011