Head - Enterprise Application Division
Qatar University
مجموع سنوات الخبرة :22 years, 5 أشهر
Provide inputs and work closely with the Business Unit Heads in creating and implementing short and long-term
strategic plans for IT infrastructure that delivers stable, cost-effective, and scalable integrated solutions.
- Facilitate and spear head productive and efficient business development in order to meet the vision and mission
- Plan and manage the growth of the Infrastructure capabilities of the department to cope with the business growth
- Act as the principal adviser and play a key role in technology initiatives such as ERP implementation, Document
Management System, Enterprise Architecture, cloud strategy etc.
- Provide technical and commercial feedback before awarding public and private tender.
- Create and work on complete digitization strategy for the university
- Provide user support on a variety of issues including, but not limited to, software, hardware and custom solutions
through troubleshooting and effectively resolving issues.
- Ensuring timely services based on business requirements
- Leading teams and working with stakeholders in delivering simple working solutions to complex business
problems
- Transform the team culture to meet the needs of dynamic work environment
- Implementation, development, system integration and support of the university's Enterprise Applications
(example: Oracle EBS Finance/HR/Payroll/Procurement, Clinic system, Housing System, Business Intelligence, and
Custom bespoke Applications)
- Being hands on during solution development to solve complex issues • Building a mobile strategy for the
University and developing/implementing the solution to meet the needs of university community
Notable Accomplishments:
- Created a new departmental strategy to improve efficiency and meet university future growth goals
- Consolidate development platforms and introducing RAD (Rapid Application Development) concepts to reduce
solution delivery timeline by 60%
- Drove the mobile initiative for the administrative departments and improved organizations efficiency
- Upgraded ERP (EBS 12.2.4) to improve business processes and reduce application downtime by 70%
- Implemented quality assurance and change management process to eliminate unexpected downtimes
- Designed & developed a campus security system, creating a new revenue stream and saving $600K.
- Reengineered and automated finance payment process; reducing payment time by 50%
- Reengineered the current asset tracking system to track assets properly and saved $360K from having to
reengineer/implement a legacy system.
- Design, develop and implemented a bespoke student/staff housing system for the university.
- Implemented facility management system; streamlining all maintenance process for the campus.
- Created a DR (Disaster Recovery) plan for the core applications
- Developed and managing the cloud strategy for QU application team.
- Implemented IT Standard Operating procedures and build upon ITIL framework to ensure SLA and OLA
Led the technical initiatives of ERP, Business Intelligence/Analytics Division
- managed several oracle products and complete project life cycle (including budget, structure, schedule, and
staffing requirements)
- Form/led teams to achieve organizational and project goals within budget and time
- Monitored progress and managed scope creep and stakeholder’s expectations during project implementation
phase
- Drove project implementation by motivating and engaging project teams (A team which included cross functional
departments, offshore teams and third-party vendors, partners and clients)
- Defined project strategy and direction for critical Application Development projects
- Acted as primary interface with the client regarding deliverables, changes, and sign-off on status and
requirements
- Identify and communicate opportunities for new business to higher management
Notable Accomplishments:
- Worked closely with external stakeholders to launch Customer Intelligence Appliance as a solution, which has
created a large sales pipeline (over $100M in value), and has been labeled as Oracle’s next generation BI
solutions
- Deliver multiple business intelligence products that were incorporated into Oracle core product lines
- Managed several teams to deliver multiple product releases in short period of time; serving thousands of global
customers
- Decreased the number of tickets created by 48% by having a proper engagement channel with testing teams
during product releases
- Streamlined the support process to provide 24/7 support to customer using a local and offshore support teams
Directed the business solution strategy and product development for Oracle’s Enterprise Applications and
business intelligence initiatives.
- Collaborated with external and internal stakeholders in bringing new solutions to market.
- Managed a team of engineers dedicated to the designing, developing business-focused products
- Collaborated with senior management and thought leaders in identifying new technologies that could be used by
Oracle marketing, sales, and customer experience teams
- Worked closely with other development teams and other project/product managers to ensure that product met
functionality and quality
- Worked as the lead architect in the data migration team, and managed the offshore team, which migrated data
from acquired companies and assimilated them into the internal business systems with zero downtime
- Acted as Scrum Master to manage developers in major projects and guided them in meeting milestones
- Spearheaded new product development and go to market strategy that accounted for $45 Million in yearly
license revenue for Oracle
- Ensured the timely delivery of CRM, ERP modules to meet release deadlines for Oracle global customers.
- Drove a new initiative and worked towards developing a reporting solution for internal and external customers,
which was later marketed as a flagship product contributing towards new software license revenue
Notable Accomplishments:
- Worked closely with external stakeholders to launch Customer Intelligence Appliance as a solution, which has
created a large sales pipeline (over $100M in value), and has been labeled as Oracle’s next generation BI
solutions
- Created new Data warehouse products that were sold to customer
- Created a system called Customer360 for higher management/sales team, that generated new sales leads and
brought in new sources of revenue
- Played a key role during design, development and Implementation of the first comprehensive data warehouse
solution for Oracle corp. This was the birth of Oracle OBIEE/OBA; a product that went on to generate millions in
revenue
- Oversaw the timely delivery of CRM service modules and mobile enablement of the applications for existing
customers
- Design and led the team to develop Oracle Email Center - a CRM product that allowed customers to streamline
their email processing at helpdesk by 60%.
Founded two companies, a social job management platform and a shared community-buying platform.
- Successfully raised capital, refined the business plan, business model, recruited developers and created a market
entry strategy. Took the company from inception to sale.
- Provided overall guidance for operations and successful execution of development projects.
Notable Accomplishment:
- Evangelized and ran the ventures from inception to buy-out phase based on a unique technology developed in
partnership with other founders.
- Led and motivated a cross-functional team consisting of junior developers, full stack developers, designers and
growth hackers.
Responsible for ensuring application integrity, quality and functionality by following the corporate development
standards.
- Developed complex tools using SVG, XML, XSLT, JavaScript to assist sales reps to carry out sales duties more
efficiently
- Designed, developed and implemented complex data migration, data bridges and DQM (Data Quality
Management) projects
- Designed and developed quick custom reports using Business intelligence tools and other in house built
solutions such as Oracle HTMLDB (Application Express), OAF, ADF, JSP, Java, SQL and PL/SQL
- Worked on application performance initiatives to tune existing applications to improve performance
- Responsible for providing enhancement, bug fixes and providing development support to Oracle Custom
applications and E-Business Suite
- Monitored projects in different instances to ensure smooth implementation in production
Notable Accomplishment:
- Played a key role during design, development and implementation of Oracle Application Express (a database
driven framework)
- Implemented oracle EBS R12 for oracle App IT division.
- Design and developed an application called Oracle Whiteboard - It allowed Oracle Sales team to capture
customer footprint in an interactive manner and facilitated the technical sales team to close critical customer
deals.
- Designed and developed a new lead generation system using fuzzy logic. The application sifted out the effective
marketing and sales campaigns and allowed management to focus resources on those initiatives.
Designed and developed collaborative mesh network at the Library Systems division at Missouri state university.
- Created new solutions that enabled thousands of students and academics to access to research papers via web.
- Collaborated with library systems directors and other library systems offices to create and develop a new Library
cataloging system
Notable Accomplishment:
- Created an asset system for the university library
- Worked with product manager and senior engineers to enhance the existing library systems applications and
streamline the management of application servers
Re-engineered old legacy COBOL applications into PL/SQL stored procedures and Java Server Pages.
- Analyzed old code and developed new relational data models and wrote PL/SQL procedures to handle date
management
- Developed new framework to migrate old COBOL code to JSP and Oracle DB
- Wrote TDD (technical design documents) documenting development approach for Java Servers files (JSP)
Notable Accomplishment:
- Revitalized the core PCS (personal communications service) infrastructure for Sprint in a short period of time