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SHAMSHUDDIN ALI, Regional Key Account Manager

SHAMSHUDDIN ALI

Regional Key Account Manager·Compass Logistics International

Saudi Arabia

Bachelor's degree, Business And Law

Work experience

Total years of experience: 23 years, 9 months

Regional Key Account Manager

December 2021 - Present

Compass Logistics International

Riyadh, Saudi Arabia

December 2021 - Present

• Managing Sales & Business Development team in Riyadh(P&L
responsibility)
• Spearheaded branch to increase the branch revenue by 25% in the
first year and 15% the subsequent 2 years
• Saudi Customs regulations & trade compliance
• Business development with target focus on prime Accounts
• Import & Export Operations.
• Contract Negotiation /Service level Agreements ( SLAs)

Company industry:
Distribution, Supply Chain & Logistics

General Manager

June 2017 - November 2021

Compass Global Services

Bengaluru, India

June 2017 - November 2021

Led a team of 100 + team members handling back-office operations for import & export logistics operations & services to clients
• Streamlined Customer service support system to reduce complaints
• Implemented compliance for ISO 9001-2015 QMS in shipment operations handling
• Conducted Campus recruitment drives to hire top talent for back office
• Conducted extensive training sessions on International Shipping & Freight forwarding, documentation, bill of lading, Incoterms etc.
•Vetting of Agreements, Contracts & legal documents

Company industry:
Distribution, Supply Chain & Logistics

Regional Manager

April 2008 - May 2017

Compass Logistics International

Bengaluru, India

April 2008 - May 2017

•Was driving the sales team in Bangalore, to pursue specific sales leads •Initiated the setup of India operations through Mumbai and Chennai branches
•Was assigned as Customs Liaisons Manager for the registration and activation of Customs License in the ports of Mumbai, Chennai and bangalore.
• Increased sales output of import/export customers

Company industry:
Distribution, Supply Chain & Logistics

Sales Manager

January 2004 - March 2008

Falcon Express Lines Inc-

Riyadh, Saudi Arabia

January 2004 - March 2008

• Sales to Corporate Customers
• Key Account Management and customer service
• Market research & competition Analysis
• Managing a team of Salespeople

Company industry:
Shipping

Sales Executive

October 2002 - December 2003

Falcon Express Lines Inc-

Riyadh, Saudi Arabia

October 2002 - December 2003

• Sales to Corporate Customers
• FCL/LCL /Air freight Sales & marketing
• Performed sales through cold calls & promoting business across
existing customers
• Handling escalations & Customer Services

Company industry:
Shipping

Education

Bangalore University

December 2003

December 2003

Bachelor's degree, Business And Law

India

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Bangalore University

April 1999

April 1999

Bachelor's degree, Labour And Industrial Relations

India

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Skills

Mail

Expert

Market Research

Expert

Promoting

Expert

Feedback

Expert

Overseas

Expert

BUSINESS PROCESS

Expert

CUSTOMER RELATIONS

Expert

CUSTOMER SERVICE

Expert

DOCUMENTATION

Expert

ISO 9000

Expert

LOGISTICS

Expert

MANAGEMENT

Expert

MANAGEMENT REPORTING

Expert

SALES

Expert

ACCOUNT MANAGEMENT

Expert

COMPLIANCE AUDITING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

BUSINESS DEVELOPMENT

Intermediate

FREIGHT FORWARDING

Intermediate

FUNCTIONAL MANAGEMENT

Intermediate

GLOBAL LOGISTICS

Intermediate

INTERNATIONAL LOGISTICS

Intermediate

LEADERSHIP

Intermediate

LOGISTICS

Intermediate

STRATEGIC PLANNING

Intermediate

Overseas

Expert

Feedback

Expert

Promoting

Expert

Market Research

Expert

Mail

Expert

Languages

Arabic

Intermediate

Hindi

Expert

English

Expert

Malayalam

Beginner

Tamil

Intermediate

Hobbies and interests

Car Geek
Automobile Enthusiast
Avid Biker,
Playing Badminton
Reading Automotive Journals
Travelling