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SHAMSHUDDIN ALI, Regional Key Account Manager

SHAMSHUDDIN ALI

Regional Key Account Manager·Compass Logistics International

Saudi Arabia

Bachelor's degree, Business And Law

Work experience

Total years of experience: 23 years, 8 months

Regional Key Account Manager

December 2021 - Present

Compass Logistics International

Riyadh, Saudi Arabia

December 2021 - Present

• Managing Sales & Business Development team in Riyadh(P&L
responsibility)
• Spearheaded branch to increase the branch revenue by 25% in the
first year and 15% the subsequent 2 years
• Saudi Customs regulations & trade compliance
• Business development with target focus on prime Accounts
• Import & Export Operations.
• Contract Negotiation /Service level Agreements ( SLAs)

Company industry:
Distribution, Supply Chain & Logistics

General Manager

June 2017 - November 2021

Compass Global Services

Bengaluru, India

June 2017 - November 2021

Led a team of 100 + team members handling back-office operations for import & export logistics operations & services to clients
• Streamlined Customer service support system to reduce complaints
• Implemented compliance for ISO 9001-2015 QMS in shipment operations handling
• Conducted Campus recruitment drives to hire top talent for back office
• Conducted extensive training sessions on International Shipping & Freight forwarding, documentation, bill of lading, Incoterms etc.
•Vetting of Agreements, Contracts & legal documents

Company industry:
Distribution, Supply Chain & Logistics

Regional Manager

April 2008 - May 2017

Compass Logistics International

Bengaluru, India

April 2008 - May 2017

•Was driving the sales team in Bangalore, to pursue specific sales leads •Initiated the setup of India operations through Mumbai and Chennai branches
•Was assigned as Customs Liaisons Manager for the registration and activation of Customs License in the ports of Mumbai, Chennai and bangalore.
• Increased sales output of import/export customers

Company industry:
Distribution, Supply Chain & Logistics

Sales Manager

January 2004 - March 2008

Falcon Express Lines Inc-

Riyadh, Saudi Arabia

January 2004 - March 2008

• Sales to Corporate Customers
• Key Account Management and customer service
• Market research & competition Analysis
• Managing a team of Salespeople

Company industry:
Shipping

Sales Executive

October 2002 - December 2003

Falcon Express Lines Inc-

Riyadh, Saudi Arabia

October 2002 - December 2003

• Sales to Corporate Customers
• FCL/LCL /Air freight Sales & marketing
• Performed sales through cold calls & promoting business across
existing customers
• Handling escalations & Customer Services

Company industry:
Shipping

Education

Bangalore University

December 2003

December 2003

Bachelor's degree, Business And Law

India

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Bangalore University

April 1999

April 1999

Bachelor's degree, Labour And Industrial Relations

India

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Skills

Mail
Expert
Mail
Expert
Market Research
Expert
Market Research
Expert
Promoting
Expert
Promoting
Expert
Feedback
Expert
Feedback
Expert
Overseas
Expert
Overseas
Expert
BUSINESS PROCESS
Expert
BUSINESS PROCESS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
ISO 9000
Expert
ISO 9000
Expert
LOGISTICS
Expert
LOGISTICS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT REPORTING
Expert
MANAGEMENT REPORTING
Expert
SALES
Expert
SALES
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
COMPLIANCE AUDITING
Intermediate
COMPLIANCE AUDITING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
FREIGHT FORWARDING
Intermediate
FREIGHT FORWARDING
Intermediate
FUNCTIONAL MANAGEMENT
Intermediate
FUNCTIONAL MANAGEMENT
Intermediate
GLOBAL LOGISTICS
Intermediate
GLOBAL LOGISTICS
Intermediate
INTERNATIONAL LOGISTICS
Intermediate
INTERNATIONAL LOGISTICS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
Overseas
Expert
Overseas
Expert
Feedback
Expert
Feedback
Expert
Promoting
Expert
Promoting
Expert
Market Research
Expert
Market Research
Expert
Mail
Expert
Mail
Expert

Languages

Arabic
Intermediate
Hindi
Expert
English
Expert
Malayalam
Beginner
Tamil
Intermediate

Hobbies

  • Car Geek
  • Automobile Enthusiast
  • Avid Biker,
  • Playing Badminton
  • Reading Automotive Journals
  • Travelling