Shamsudeen Maheen, Technical Support Specialist  IT Tech Support

Shamsudeen Maheen

Technical Support Specialist IT Tech Support

hassani group of companies

Location
India - Kerala
Education
High school or equivalent, Commerce
Experience
6 years, 8 Months

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Work Experience

Total years of experience :6 years, 8 Months

Technical Support Specialist IT Tech Support at hassani group of companies
  • United Arab Emirates - Dubai
  • My current job since January 2023

Company overall 230 staffs IT remote support and onsite support, office 365 administration and active directory administration

Technical Support Engineer at Datsun technology
  • India - Thiruvananthapuram
  • July 2021 to September 2021

TRIVANDRUM DISTRICTS SBI REMOTE SUPPORT AND TECHNICAL SUPPORT ENGINEER

IT Technical Support Engineer at Aforeserve.com.ltd
  • India - Kollam
  • May 2018 to July 2021

Kollam districts banks technical support engineer and remote support engineer

IT FIELD SUPPORT ENGINEER at team computers.pvt.ltd
  • India - Kollam
  • November 2020 to January 2021

Lenovo laptop and desktop warranty support engineer

WARRANTY SUPPORT ENGINEER at Qubefix
  • India - Kollam
  • January 2017 to May 2018

Dell laptop desktop and all in one pc's hardware support engineer

Computer Hardware Technician at NEXNET solution
  • India - Kollam
  • July 2016 to January 2017

ACER AND HCL WARRANTY HARDWARE FIELD SUPPORT ENGINEER

Education

High school or equivalent, Commerce
  • at board of school education hubli karnataka
  • June 2018
High school or equivalent, Computer hardware and network maintenance
  • at Kerala Board Govt HSS
  • January 2016

Specialties & Skills

Software Support
Hardware Support
Customer Relations
Teamwork
Quick Learning
Desktop support and technical support
IT ADMINISTRATION
Desktop hardware issues rectifying and resolving
Remote support
Password breaking
MS OFFICE INSTALLATION AND HANDLING
WINDOWS PATCHES INSTALLATION
Laptop and desktop hardware assembling
Rectifying and resolving any kind of problem with laptops and desktops
Domain control and maintaining
Laptop hardware issues rectifying and resolving
Teachings customers and new joinees how to solve issues
ANTI VIRUS INSTALLATION AND MAINTENANCE
BASIC SOFTWARE INSTALLATION AND HANDLING
COMMUNICATION SKILLS
COMPUTER HARDWARE
IP configuration
Basic networking
MICROSOFT OUTLOOK installation configuration and handling
Operating system installing and handling
pc networking
operating systems
computer hardware troubleshooting
windows 7
password and user issues
outlook

Social Profiles

Languages

English
Expert
Tamil
Expert
Malayalam
Native Speaker
Arabic
Beginner
Hindi
Intermediate

Training and Certifications

C.H.N.M (Certificate)
Date Attended:
February 2017

Hobbies

  • Traveling
    I got Best performer of the month from aforeserve.com.ltd