Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Shan Babu, Sales & Marketing Supervisor

Shan Babu

Sales & Marketing Supervisor·DAMMAM

Saudi Arabia

Master's degree, Human Resource & International Relations

Work experience

Total years of experience: 19 years, 5 months

Sales & Marketing Supervisor

January 2020 - Present

DAMMAM

Dammam, Saudi Arabia

January 2020 - Present

• Maximized sales potential within assigned territory, consistently developing new customer relationships to enhance market share.
• Assisted the sales team in delivering exceptional customer service, fostering loyalty among both existing and new clients.
• Cultivated strong relationships with target organizations, facilitating business development initiatives both on and off premises.
• Monitored and analyzed competitor activities, providing management with actionable insights and strategic recommendations.
• Managed and coordinated sales operations, ensuring seamless execution of marketing strategies and customer engagement efforts.
Company industry:
Banking

Sales & Marketing Supervisor – Remittance Department

January 2023 - May 2026

STC Bank

Dammam, Saudi Arabia

January 2023 - May 2026

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives.
Company industry:
Banking

Sales & Marketing Representative

January 2020 - December 2022

STC Pay – DAMMAM

Dammam, Saudi Arabia

January 2020 - December 2022

• Coordinated meetings with potential clients to identify and pursue new business opportunities.
• Enhanced brand visibility and promoted STC PAY services through targeted marketing initiatives.
• Successfully acquired and activated Western Union services for diverse nationalities, expanding market reach.
• Cultivated strong relationships with key community stakeholders to foster collaboration and support.
• Addressed customer grievances effectively, implementing solutions to enhance satisfaction and loyalty.
• Developed organizational skills through managing multiple tasks and prioritizing customer needs.
• Leveraged communication skills to streamline operations and improve team collaboration.
Company industry:
Banking

Sales & Marketing Representative – Remittance Department (Eastern Region)

January 2020 - December 2022

STC Pay

Dammam, Saudi Arabia

January 2020 - December 2022

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives.
Company industry:
Banking

Communication Consultant

January 2017 - December 2019

WESTERN UNION – RIYADH

Riyadh, Saudi Arabia

January 2017 - December 2019

• Assisted new and existing branches with daily operations, ensuring seamless communication and support.
• Collaborated with the marketing team to enhance promotional activities, driving engagement and brand awareness.
• Coordinated send and receive side campaigns targeting specific corridors, optimizing outreach and customer connection.
• Identified and escalated customer-related issues with Western Union and agents, enhancing service quality and resolution efficiency.
• Developed strong relationships with stakeholders to facilitate effective communication and operational success.
• Demonstrated proactive problem-solving skills, contributing to improved customer satisfaction and operational workflow.
Company industry:
Banking

Communication Consultant

January 2017 - December 2019

Western Union

Riyadh, Saudi Arabia

January 2017 - December 2019

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives.
Company industry:
Financial Services

Marketing Representative

January 2012 - December 2016

WESTERN UNION – RIYADH

Riyadh, Saudi Arabia

January 2012 - December 2016

• Developed and promoted Western Union services, enhancing brand visibility and awareness.
• Successfully acquired and activated Western Union transactions among targeted nationalities, driving engagement.
• Fostered strong relationships with key community groups, facilitating effective outreach and support.
• Collaborated with cross-functional teams to ensure seamless communication and operational alignment.
• Implemented strategic initiatives that contributed to a cohesive brand message and improved service delivery.
• Leveraged community insights to enhance service offerings, resulting in increased customer satisfaction.
Company industry:
Banking

Marketing Representative

January 2012 - December 2016

Western Union

Riyadh, Saudi Arabia

January 2012 - December 2016

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives.
Company industry:
Financial Services

Customer Service Executive

January 2007 - January 2012

TAWUNIYA INSURANCE –

Riyadh, Saudi Arabia

January 2007 - January 2012

• Managed policy servicing and coverage adjustments, enhancing client satisfaction through effective support.
• Responded to inbound calls from policyholders, addressing inquiries and resolving issues promptly.
• Monitored and tracked a diverse range of insurance policies for both businesses and individuals, ensuring compliance and accuracy.
• Executed administrative duties, including meticulous record maintenance and efficient handling of policy renewals.
• Oversaw insurance claims processes, ensuring equitable settlements and fostering trust with clients.
• Developed strong organizational skills and attention to detail, essential for transitioning into an Administrative Assistant and Operations Manager role.
Company industry:
Insurance & TPA

Customer Service Executive – Provider Management

January 2007 - January 2012

Tawuniya Insurance

Riyadh, Saudi Arabia

January 2007 - January 2012

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives. lement.
Company industry:
Insurance & TPA

Education

NIBM Chennai

January 2017

January 2017

Master's degree, Human Resource & International Relations

India

Co-operative College

January 2006

January 2006

Bachelor's degree, English Literature

India

Pace Computer Education

January 2006

January 2006

Bachelor's degree, English Literature & Language

India

/ Calicut University

January 2006

January 2006

Bachelor's degree, English Literature

India

I.T Computer Mission

January 2003

January 2003

High school or equivalent, Computer Hardware & Networking

India

Skills

INNOVATION
Intermediate
INNOVATION
Intermediate
INTERNATIONAL RELATIONS
Intermediate
INTERNATIONAL RELATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
SALES
Intermediate
SALES
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
MARKET SHARE
Intermediate
MARKET SHARE
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STRATEGIC PARTNERSHIP
Intermediate
STRATEGIC PARTNERSHIP
Intermediate

Languages

English
Expert
Hindi
Expert
Malayalam
Native Speaker
Arabic
Beginner

Training and Certifications

Certifications
Valid KSA Driver's License.
Computer Hardware & Networking Certificate: Installation, Troubleshooting, and System Assembly