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تم إلغاء حظر المستخدم بنجاح
Shan Babu, Sales & Marketing Supervisor

Shan Babu

Sales & Marketing Supervisor·DAMMAM

المملكة العربية السعودية

ماجستير, Human Resource & International Relations

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 5 أشهر

Sales & Marketing Supervisor

يناير 2020 - حتى الآن

DAMMAM

الدمام، المملكة العربية السعودية

يناير 2020 - حتى الآن

• Maximized sales potential within assigned territory, consistently developing new customer relationships to enhance market share.
• Assisted the sales team in delivering exceptional customer service, fostering loyalty among both existing and new clients.
• Cultivated strong relationships with target organizations, facilitating business development initiatives both on and off premises.
• Monitored and analyzed competitor activities, providing management with actionable insights and strategic recommendations.
• Managed and coordinated sales operations, ensuring seamless execution of marketing strategies and customer engagement efforts.
مجال الشركة:
البنوك

Sales & Marketing Supervisor – Remittance Department

يناير 2023 - مايو 2026

STC Bank

الدمام، المملكة العربية السعودية

يناير 2023 - مايو 2026

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives.
مجال الشركة:
البنوك

Sales & Marketing Representative

يناير 2020 - ديسمبر 2022

STC Pay – DAMMAM

الدمام، المملكة العربية السعودية

يناير 2020 - ديسمبر 2022

• Coordinated meetings with potential clients to identify and pursue new business opportunities.
• Enhanced brand visibility and promoted STC PAY services through targeted marketing initiatives.
• Successfully acquired and activated Western Union services for diverse nationalities, expanding market reach.
• Cultivated strong relationships with key community stakeholders to foster collaboration and support.
• Addressed customer grievances effectively, implementing solutions to enhance satisfaction and loyalty.
• Developed organizational skills through managing multiple tasks and prioritizing customer needs.
• Leveraged communication skills to streamline operations and improve team collaboration.
مجال الشركة:
البنوك

Sales & Marketing Representative – Remittance Department (Eastern Region)

يناير 2020 - ديسمبر 2022

STC Pay

الدمام، المملكة العربية السعودية

يناير 2020 - ديسمبر 2022

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives.
مجال الشركة:
البنوك

Communication Consultant

يناير 2017 - ديسمبر 2019

WESTERN UNION – RIYADH

الرياض، المملكة العربية السعودية

يناير 2017 - ديسمبر 2019

• Assisted new and existing branches with daily operations, ensuring seamless communication and support.
• Collaborated with the marketing team to enhance promotional activities, driving engagement and brand awareness.
• Coordinated send and receive side campaigns targeting specific corridors, optimizing outreach and customer connection.
• Identified and escalated customer-related issues with Western Union and agents, enhancing service quality and resolution efficiency.
• Developed strong relationships with stakeholders to facilitate effective communication and operational success.
• Demonstrated proactive problem-solving skills, contributing to improved customer satisfaction and operational workflow.
مجال الشركة:
البنوك

Communication Consultant

يناير 2017 - ديسمبر 2019

Western Union

الرياض، المملكة العربية السعودية

يناير 2017 - ديسمبر 2019

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives.
مجال الشركة:
الخدمات المالية

Marketing Representative

يناير 2012 - ديسمبر 2016

WESTERN UNION – RIYADH

الرياض، المملكة العربية السعودية

يناير 2012 - ديسمبر 2016

• Developed and promoted Western Union services, enhancing brand visibility and awareness.
• Successfully acquired and activated Western Union transactions among targeted nationalities, driving engagement.
• Fostered strong relationships with key community groups, facilitating effective outreach and support.
• Collaborated with cross-functional teams to ensure seamless communication and operational alignment.
• Implemented strategic initiatives that contributed to a cohesive brand message and improved service delivery.
• Leveraged community insights to enhance service offerings, resulting in increased customer satisfaction.
مجال الشركة:
البنوك

Marketing Representative

يناير 2012 - ديسمبر 2016

Western Union

الرياض، المملكة العربية السعودية

يناير 2012 - ديسمبر 2016

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives.
مجال الشركة:
الخدمات المالية

Customer Service Executive

يناير 2007 - يناير 2012

TAWUNIYA INSURANCE –

الرياض، المملكة العربية السعودية

يناير 2007 - يناير 2012

• Managed policy servicing and coverage adjustments, enhancing client satisfaction through effective support.
• Responded to inbound calls from policyholders, addressing inquiries and resolving issues promptly.
• Monitored and tracked a diverse range of insurance policies for both businesses and individuals, ensuring compliance and accuracy.
• Executed administrative duties, including meticulous record maintenance and efficient handling of policy renewals.
• Oversaw insurance claims processes, ensuring equitable settlements and fostering trust with clients.
• Developed strong organizational skills and attention to detail, essential for transitioning into an Administrative Assistant and Operations Manager role.
مجال الشركة:
التأمين

Customer Service Executive – Provider Management

يناير 2007 - يناير 2012

Tawuniya Insurance

الرياض، المملكة العربية السعودية

يناير 2007 - يناير 2012

Dynamic, results-driven Relationship Manager with nearly two decades of success driving business growth, cross-functional alignment, and high-value client retention across the financial services, remittance, and insurance sectors. Expert at cultivating strategic B2B partnerships, managing key organizational accounts, and building active, trusting relationships with diverse stakeholder communities to capture market share. Proven track record of consistently exceeding performance targets by leveraging deep market insights, proactive problem-solving, and exceptional communication skills to align corporate offerings with client objectives. lement.
مجال الشركة:
التأمين

التعليم

NIBM Chennai

يناير 2017

يناير 2017

ماجستير، Human Resource & International Relations

الهند

Co-operative College

يناير 2006

يناير 2006

بكالوريوس، English Literature

الهند

Pace Computer Education

يناير 2006

يناير 2006

بكالوريوس، English Literature & Language

الهند

/ Calicut University

يناير 2006

يناير 2006

بكالوريوس، English Literature

الهند

I.T Computer Mission

يناير 2003

يناير 2003

الثانوية العامة أو ما يعادلها، Computer Hardware & Networking

الهند

Skills

INNOVATION
Intermediate
INNOVATION
Intermediate
INTERNATIONAL RELATIONS
Intermediate
INTERNATIONAL RELATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
SALES
Intermediate
SALES
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
MARKET SHARE
Intermediate
MARKET SHARE
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STRATEGIC PARTNERSHIP
Intermediate
STRATEGIC PARTNERSHIP
Intermediate

اللغات

الانجليزية

متمرّس

الهندية

متمرّس

الملايام

اللغة الأم

العربية

مبتدئ

التدريب و الشهادات

الشهادات
Valid KSA Driver's License.
Computer Hardware & Networking Certificate: Installation, Troubleshooting, and System Assembly