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Shaniah Mae Espantaleon, Front Desk Receptionist

Shaniah Mae Espantaleon

Front Desk Receptionist·(Freshious Trading)

Qatar

High school or equivalent, Sciences and Technology

Work experience

Total years of experience: 0 years, 6 months

Front Desk Receptionist

February 2026 - March 2026

(Freshious Trading)

Doha, Qatar

February 2026 - March 2026

Handled 40-60 client interactions daily across walk-ins, calls, and emails.
Coordinated 15-20 meetings weekly via google Calendar minimized scheduling conflicts.
Maintained and updated 90+ client records in Excel, using formulas (e.g., VLOOKUP, PivotTables).
Supported end-to-end front desk operations, assisting with client requests, follow-ups, and internal coordination.

Company industry:
Human Resources Outsourcing

Captain Waitress

October 2025 - January 2026

(Katara Kamachi Restaurant)

Doha, Qatar

October 2025 - January 2026

Organized digital orders and requests, including personal team documents(Medical records, certificates, etc)
Leading the Team precisely, improved works by ~5%, handled gestures and behavior with the team.
Handled difficult situations within the restaurant and costumers with profession and whole heartedly.

Company industry:
Catering, Food Service, & Restaurant

Education

Philippine International School Qatar

July 2025

July 2025

High school or equivalent, Sciences and Technology

Qatar

GPA (percentage): 91%

GPA (percentage): 91%

Achievements and Projects: - 2nd Place in Developing a Medical System for diagnosed Quadriplegia by controlling a cursor with the use of an pupil. - Graduated and Completed a Dental Assistant Course and as top 1 of the Batch. - Awarded with project support in the Dental assistant course. - Achieved an outstanding communicator and speaker award, In terms of presentation and Debates. - Honor Student in both Highschool and in Elementary

Skills

Organization
Intermediate
Organization
Intermediate
Communications
Intermediate
Communications
Intermediate
Microsoft tools
Intermediate
Microsoft tools
Intermediate

Languages

English

Expert

Tagalog

Intermediate

Training and Certifications

Certifications
Dental Assistant Course.

Training
Dental Assistant Course
SALAMAT TEAM
Aug 2025