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Shanika Madushani Weerakkutti Arachchige Don, Spa Receptionist

Shanika Madushani Weerakkutti Arachchige Don

Spa Receptionist·Hilton Kuwait Resort

Sri Lanka

High school or equivalent, • Sri Lanka General Certificate of Education Examination (Ordinary level Examination

Work experience

Total years of experience: 10 years, 7 months

Spa Receptionist

January 2021 - Present

Hilton Kuwait Resort

Al Ahmadi, Kuwait

January 2021 - Present

• Greet clients as they arrive,
• Provide information on the spa’s
services and check guest in and out.
• Maintained the Spa appointment
calendar
• Organized massage therapists and
scheduled treatment properly.
• Receive payment and record receipts for
services.
• Make and confirm reservations.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Admin Assistant

October 2015 - October 2016

FONOON CEREMONIAL SERVICES

Abu Dhabi, United Arab Emirates

October 2015 - October 2016

Follow up with Customers Events/Accounts
Make Prepartion Sheets of Events....Etc..

Company industry:
Entertainment
Job role:
Administration

Accounts Assitant

October 2011 - March 2013

East Asia Tech Consultants Pvt Ltd

Colombo 1, Sri Lanka

October 2011 - March 2013

Implementing & maintaining professional, efficient accounting procedure & systems for all day to day business activities.Day to Day accounts book keeping and ledger entries.
Cash Control
Purchase Control
Accounts Payable
Account Receivable

Company industry:
Business Consultancy Services
Job role:
Accounting and Auditing

Customer Service Executive

March 2009 - October 2011

D2 Printing Technologies Pvt Ltd

Sri Lanka

March 2009 - October 2011

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Education

Musaeus College

December 2008

December 2008

High school or equivalent, • Sri Lanka General Certificate of Education Examination (Ordinary level Examination

Sri Lanka

GPA (point): 11 out of 20

GPA (point): 11 out of 20

• Sri Lanka General Certificate of Education Examination (Ordinary level Examination)

Skills

Customer Service
Expert
Customer Service
Expert
Telephone Skills
Expert
Telephone Skills
Expert
computer operator
Expert
computer operator
Expert
Receptionist
Expert
Receptionist
Expert
Time Management
Intermediate
Time Management
Intermediate
Telephone operator skills
Expert
Telephone operator skills
Expert
Working under high pressure situations
Intermediate
Working under high pressure situations
Intermediate
New initiatives
Intermediate
New initiatives
Intermediate
• Excellent Customer service skills
Intermediate
• Excellent Customer service skills
Intermediate
Excellent Organizational Skills
Intermediate
Excellent Organizational Skills
Intermediate
Customer Service
Expert
Customer Service
Expert
Telephone Skills
Expert
Telephone Skills
Expert
computer operator
Expert
computer operator
Expert
Receptionist
Expert
Receptionist
Expert

Languages

English

Intermediate

Training and Certifications

Certifications
Musaeus College Interhouse Sports Meet
Feb 2004
Musaeus College Sports Meet
Feb 2009
Colombo Academy Language Skills & Dramatic Art In 2002.
May 2002
Musaeus College Interhouse Sports Meet
Feb 2007
Musaeus College Interhouse Sports Meet
Feb 2006
Montessori, Pre-School And Primary Method Of Education And Practical Training Course
Jan 2009
Musaeus College Interhouse Sports Meet
Feb 2003
Practical Examination In Royal Institute
Feb 2009

Hobbies and interests

Reading Books
Listening Music