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Shannon Quintal, Credit Controller & Administration Executive

Shannon Quintal

Credit Controller & Administration Executive·Spafax Airline Network Ltd (DMCC Branch)

United Arab Emirates

Bachelor's degree, Professional

Work experience

Total years of experience: 7 years, 5 months

Credit Controller & Administration Executive

January 2020 - Present

Spafax Airline Network Ltd (DMCC Branch)

Dubai, United Arab Emirates Hybrid

January 2020 - Present

Managed daily administrative and operational functions including documentation, data management,
filing systems, record maintenance, and internal process coordination to ensure accuracy and
efficiency.
Oversaw office maintenance and facilities management, coordinating vendors, utilities, equipment,
supplies, and workplace requirementsto maintain smooth business operations.
Managed business administration and compliance processes via DMCC portals and UAE government
systems, coordinating license renewals, employee documentation, visa processes, and regulatory
requirementsto ensure smooth operations.
Managed full-cycle credit control activities including invoice processing, payment tracking,
reconciliations, and clientcommunication to improve collections and reduce paymentdelays.
Coordinated cross-functional projects from planning through execution, managing timelines,
stakeholders, resources, and deliverablesto ensure successful projectcompletion.
Supported HR and employee operations including onboarding, inductions, internal requests, employee
records, and preparation ofdocumentation and equipmentfor newjoiners.
Prepared operational reports, dashboards, tracking sheets, and management updates while
maintaining internal systems and improvingworkflowvisibility.
Coordinated regional and international travel logistics, vendor relationships, and internal processes
while ensuringqualitycontrol, compliance, and timelydeliveryofbusiness requirements.

Company industry:
Accounting

Administrative Assistant

January 2019 - November 2019

Juventus Academy Dubai

Dubai, United Arab Emirates

January 2019 - November 2019

Handled enrolment documentation, updated records, and processed customer registrations.
Responded to parent and customer queries, ensuring timely communication and accurate
information.
Managed invoices, tracked payments, and maintained administrative reports.
Supported event days by preparing materials, coordinating venue arrangements, and maintaining
attendance records.

Company industry:
Accounting

Intern

January 2018 - January 2018

Nadeem & Umendra

Dubai, United Arab Emirates

January 2018 - January 2018

Assisted with file preparation, document sorting, and data entry for audit processes.
Maintained organised administrative systems for accounting and audit teams.

Company industry:
Financial Auditing

Education

ManipalAcademyofHigher EducationDubai,UAE

June 2019

June 2019

Bachelor's degree, Professional

United Arab Emirates

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
INTERNAL AUDITING
Intermediate
INTERNAL AUDITING
Intermediate
MICROSOFT PROJECT
Intermediate
MICROSOFT PROJECT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Training and Certifications

Certifications
Google - Foundations of Project Management Certificate Event Planning