شريفة رابعة حبيب احمد الجيلاني, Premier Relationship Manager

شريفة رابعة حبيب احمد الجيلاني

Premier Relationship Manager

Hsbc - United Arab Emirates

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها, Accounts
الخبرات
9 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 10 أشهر

Premier Relationship Manager في Hsbc - United Arab Emirates
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2019

Complete KYC of client periodically
Daily on call assistance for everyday banking services to the Premier clients
Daily email assistance to Premier clients
Resolving any queries or complaints raised by clients related to banking services
Taking client feedback regarding services
Preparing Premier account closures and account openings
Taking client queries pro actively and connecting with concerned departments
Providing reports to management on completion of projects and other client services related Customer Due Diligence
Responding to compliance time bound queries regarding customer information to process payments smoothly
Preparing telegraphic transfers and sending for processing
Providing exchange rates to Premier clients for transfers
Arranging for Premier bank cards and tools issuance and delivery on client request

Relationship Manager في Hsbc - United Arab Emirates
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2018
Branch operations officer في HSBC
  • الإمارات العربية المتحدة - دبي
  • يناير 2018 إلى ديسمبر 2020

Banking operations

Teller في National Bank of Oman
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2016 إلى ديسمبر 2017

Handling all cash related transactions and operations

banking في Rakbank
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2014 إلى أغسطس 2016

Front office and telephone operations
Receiving visitors and guiding them towards the respective departments
Handling incoming and outgoing calls and faxes
Handling daily filing of various departments
Maintaining registers (call registers, employee registers and visitors registers etc.)
Conducting internet searches on request
Coordinating and communicating with different employees of different backgrounds, nationalities and management levels within the company in order to accomplish different tasks
Data entry
teller | rak bank | 2014-present
Pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.
Help the back office team in clearing cheques before the cut off time
Prepare the end of day reports
Balance the cash and make sure that all the cash denominations are accurate.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Accounts
  • في of higher secondary schoolgulf model school
  • يناير 2003

Accounting political science economics

Specialties & Skills

General Banking
Branch Banking
Retail Banking
Private Banking
Banking
RECEIVING
GESTIÓN DE ARCHIVOS
FRONT OFFICE
MICROSOFT MONEY
BALANCE
TELEPHONE SKILLS
MICROSOFT OFFICE
DATA ENTRY
quality assurance
teamwork
compliance management
operation
problem solving

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس

الهوايات

  • Arts literature sports