Senior Technical Specialist - Vice President, Administration Office
Islamic Development Bank
Total des années d'expérience :18 years, 8 Mois
Advise and assist Vice President on technical issues related to reforming overall administration of the Bank, ensuring provision of state of the art management services to all IsDB units in the Head Office and field offices and formulation of work plans and monitoring of KPIs.
Advisory and Technical Support
1. Provide advisory support on technical issues to Vice President on matters governing Administrative Affairs, Human Resources, Information Technology and employees’ health
2. Provide support in formulation and implementation of IsDB’s strategy related to Administrative Affairs, Human Resources and IT
3. Support Vice President in promoting awareness on the strategy of the bank in relation to Admin, HR and IT
4. Coordinate with Strategy and Transformation unit to propose budget for Administration complex in line with strategy for the complex
5. Coordinate development of Knowledge Management and institutional Learning unit in areas related to the Complex, including the development of best practices related to the functions
6. Coordinate completion of templates, provisioning of input into the 3-year rolling plan and monitoring of the plan throughout the year
7. Prepare response on the key issues raised to Vice President based on inputs of the various departments
8. Prepare reports as and when requested by Vice President; coordinate with other Complexes/Departments to gather necessary information
9. Provide advisory support in monitoring budget for Administration Complex to ensure efficient use and distribution of resources
10. Support Vice President in external forums or events
11. Support in monitoring of Administration Complex KPIs
1. Preparing a proposal for strategic plan of VP-Administration Office that covers Office communication strategy, Monitoring and evaluation strategy for ongoing activities, and strategic projects/initiatives of the Administration Departments (HRMD, ASD, IMDT, and HSC).
2. Preparing periodic progress reports, KPIs, and budget utilization for all projects under the complex.
3. Leading analytical support to the VP by in-depth responsiveness reports and analysis for the projects and activities under the complex
4. Leading analysis of potential delays, bottleneck areas as well as the pending items and recommend solutions.
5. Coordinating with concerned IDB departments to gather required inputs to support planning activities of the VP office and the complex level
6. Coordinating continuously on the VP office business issues with other departments / offices/ affiliates and with external stakeholders for smooth flow of work and documents
7. Monitoring and reviewing the preparation of briefs and executive summaries (Especially in the procurement case studies) to facilitate and expedite the decision making by the VP
8. Enhancing the quality of the processes, workflow in terms of communication and correspondence, and the overall activities of the VP office
9. Improving productivity and efficiency of the executive information system to ensure that all business requirements of the VP office are met
10. Developing and maintaining a documentation management and follow-up systems for important assignments and managing meeting
1. Studying work flow process in order to develop performance and improve utilization and accuracy in the Departments by Ensuring results are accurately calculated and reported
2. Supervising on preparing the key performance indicators reports, and various analytical studies, to evaluate (SWOT) in addition to other periodical reports to the top management.
3. Conducting analysis of operational performance and evaluating key performance indicators on groups at the market and regional levels.
4. Conducting studies such as Feasibility Studies, Route Analysis, Station Performance and cost benefit analysis and then suggesting increasing / reducing or adding /closing commercial routes or stations to different countries.
5. Facilitating & ensuring consistency in data collection, definitions, analyses, & reporting along with working with various teams (Marketing, Financial, and Sales Teams).
6. Answering daily requests for operational performance data and maintaining relationships with data vendors supplying performance data
7. Utilizing date analysis in Making recommendations for decisions in addition to creating presentations, and organizing graphics and detailed reports of data.
8. Assisting finance department in preparing annual financial statements and budget by passing relevant information to global commercial stations and routes
9. Assisting scheduling team in preparing seasonality/monthly schedule taking into the consideration all factors (market demand, fleet limitation, airports restrictions, customer satisfaction, and others)
1. Studying work flow process in order to develop performance and improve utilization and accuracy in the Departments by Ensuring results are accurately calculated and reported
2. Supervising on preparing the key performance indicators reports, and various analytical studies, to evaluate (SWOT) in addition to other periodical reports to the top management.
3. Conducting analysis of operational performance and evaluating key performance indicators on groups at the market and regional levels.
4. Conducting studies such as Feasibility Studies, Route Analysis, Station Performance and cost benefit analysis and then suggesting increasing / reducing or adding /closing commercial routes or stations to different countries.
5. Facilitating & ensuring consistency in data collection, definitions, analyses, & reporting along with working with various teams (Marketing, Financial, and Sales Teams).
6. Answering daily requests for operational performance data and maintaining relationships with data vendors supplying performance data
7. Utilizing date analysis in Making recommendations for decisions in addition to creating presentations, and organizing graphics and detailed reports of data.
8. Assisting finance department in preparing annual financial statements and budget by passing relevant information to global commercial stations and routes
9. Assisting scheduling team in preparing seasonality/monthly schedule taking into the consideration all factors (market demand, fleet limitation, airports restrictions, customer satisfaction, and others)
1. Prepare Sales Target for RJ Stations (working as team leader and Senior analyst)
2. Coordinating with various teams (Inventory Management, Pricing, Scheduling & Finance) to analyze competitive schedules, market potential, seasonal traffic patterns and route-based profitability projections
3. Conducting competitors’ behavior and market trends studies to increase service quality, open new markets and suggest new services in order to maximize profit and
4. Working closely with Financial Planning, Analysis & supply team to build business models and deliver value-added reports
1. Developing and integrating pricing strategies, tactical planning and effective implementation to optimize profitability
2. Identifying pricing processes and streamlining them to ensure competitiveness in the market and construct more profitable pricing policies
1. Implementation Medad website - laws encyclopedia-
2. Uploading a website to the server
3. Development a Jordanian Lawyers website
1. Developing a System which you can remotely control a hardware controller (Temperature, pressure, humidity)
2. Programming an intranet website which account the working hours for ELREHA Jordan Company employees
Main Courses: 1. Business Information Systems Gather insights and knowledge on how information systems can create and support knowledge management, how information systems can contribute to a better decision process, how to manage IT projects, how threats information systems are exposed to and how a company can protect itself. 2. E-business Strategy The purpose of the course is to introduce both the systems knowledge and the organizational context of business firms which have focused on setting up an electronic/digital channel of business operations at the core of their strategy, and larger-scale, 'incumbent' firms that have decided to extend their existing operations in a digital manor. 3. ICT-Management Information and communication technology (ICT) and Information Systems (IS) are introduced in all companies and organizations; the purpose of this course is to study how IT is being managed today in leading-edge enterprises by means of case studies. 4. Business Process Modeling In this course the student obtains insights into the modeling and design of business processes. Special attention goes to how embed business process modeling within an organization. The course includes: Descriptive analysis of business process, Business process modeling, Design of business process, Quality control, Case study, and Business process management. 5. Master Thesis ( Evaluation of Business Process Modeling Techniques: Performance and Data Management Section in Royal Jordanian Airlines case study) The Research covers theoretical and practical issues of applying business process modeling on the case study, and explains the strength and weakness points of the DFDs and the RADs in order to find the ideal diagram for modeling the case study processes.