Executive Director - Business Operation
Bilal Hijama
Total years of experience :23 years, 1 Months
• Oversee day-to-day operations of various departments: HR, Marketing, Finance, IT, etc.
• Foster collaboration between departments, staff leadership, and other services to support improvements in Patients care / Supporting
• Collaborate with the Chairman in setting and driving organizational vision, operations strategy, Budgeting and hiring levels.
• Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
• Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability.
• Diligently oversee operations of various department, i.e. HR, Finance, and Marketing, identifying the areas of improvement and advising the Board about company’s Financial / Operational Performance.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders i.e. Chairman, BoD, General Manager and other stake holders of the company.
• Ensure compliance with provincial Health Ministries and take appropriate action when necessary.
• Develop strategic plan and policy formulation to improve on patient care and quality of service standards. Support departments in maintaining regulatory compliance under standards set by the Health Ministry.
Join a group developing various projects producing Alternative Energy and Fuel sources. Also become CEO of Argon Biochemicals (Pvt.) Limited from Jan. 2015 on a short term contract.
- Resume project completion tasks,
- Successfully Developed Corporate Structure of the company.
- Legal and Regulatory Compliances and documentation with related governing bodies.
- Compliances with Alternative Energy Development Board of Pakistan.
- Supporting operations and administration of the BoD by advising and informing Board members.
- Establish and Developed various department of the company along with their policy frame work.
- Acquired comprehensive training on Bio-Diesel Production & Operations.
Initially Assigned as catalyst for Business Accounts restructuring for revenue growth, later assigned Advisory role to the Board of Directors for Complete rehabilitation of the company. ♦ Revenue Optimization Plan ♦ Restructuring of Human Resources ♦ Training and Development for Trading Desk and Research Department Managers. ♦ Established and induced customer service standards. ♦ Client Revival Plan to enhance customer base. ♦ Established Investment Advisory Division for Private Portfolio Management for Ultra High Net-worth and Corporate Clients ♦ Work closely with IT Division to enhance online clients service platform and in establishing Structured Marketing Data Base (SMDB) and Contact Management (CM) for Business Development. ♦ Headed and completely revamped WE’s branches (Sargodha and Jauharabad) resulting substantial increase in branch profitability FY 2010♦ Served the company as Honorary Executive Director until November 30th, 2012.
Kick-started and Lead the newly Launched ‘Mortgage Development Program’ of the Bank in the Greater Toronto Area (GTA) Region. ♦ Successfully penetrated into the Market and empanelled over 20 real estate / mortgage brokerage houses to cater their mortgage requirements. ♦ successfully conducted mortgage seminars for the first time home buyers and at new construction sites. ♦Successfully conducted customized Presentation at real estate / mortgage houses for Image Building. ♦ efficiently Serviced clients from Credit Application - Application Review - Documentation - Final Closing. ♦ Property appraisals for refinancing ♦Supportive in Delinquency Management. ♦ provided training to new appointees’ MDMs ♦ Cross-selling of Banking products & service after sales.
As Professional immigrant to Canada started career with National Bank of Canada as CSR.
♦ Learned and provided efficient service to the clients for their daily banking transactions. ♦ Privileged to be among top CSRs of the Ontario region in cross-sell and in mystery shopper survey. ♦ As a part of training, close association with senior managers and regularly performed ♦ Daily Branch Clearing ♦ Employees scheduling (Time-sheet control), ♦ Payroll processing, ♦ Weekly ABM balancing, ♦ Branch Treasury Control (Cash order & dispatching), ♦ Office Supply Control. Etc.
A Challenging Task to establishing Trading Desk and Research Department.
♦ Successfully Formulate Company’s Trading Policy Order-Execution-Settlement. ♦ Empanelment of several Financial Institutions with the company ♦ Established Institutional / Individual trading desk ♦ Employed team of research analysts and initiated daily Market write-ups in leading newspapers, Periodic research reports on different sectors ♦ Image building of the company through Morning briefings reports.
Started professional career as “Equity Trader” at Karachi Stock Exchange, later promoted as Manager. ♦Acquired basic knowledge of Equity Market Operations (Open Cry System) ♦Completed Karachi Automated Trading System (KATS) and Central Depository Company (CDC) Training ♦Successfully formulated and Implemented Policy for KATS and CDC Operations ♦ Office Administration.
Masters in Business Administration
