Sharon Sauli Chilamba

• Managed the Managing Directors appointment diary and phone calls, ensuring optimal time management.
• Facilitated efficient communication and correspondence between Directors, School Staff, and Parents, enhancing stakeholder engagement.
• Assisted in preparing agendas and capturing minutes for meetings and disciplinary hearings, contributing to organized record-keeping.
• Supported Directors in various administrative tasks, streamlining office operations.
• Planned and coordinated successful events, meetings, and workshops, fostering collaboration and community involvement.
• Transitioning from Executive Secretary to Administrative Officer and Procurement Assistant, leveraging strong organizational and multitasking skills.

• Efficiently managed the Managing Directors appointment diary, emails, and phone calls to ensure seamless communication.
• Planned and coordinated various events, meetings, and workshops, enhancing organizational effectiveness.
• Delivered exceptional customer service to staff, learners, parents, visitors, and callers, fostering a welcoming school environment.
• Organized travel arrangements and itineraries for the Director, optimizing time management and travel efficiency.
• Collaborated with the Head Teacher to organize enrolment sheets, ensuring accurate and timely processing.
• Oversaw the purchasing and ordering of stationery materials, maintaining adequate supplies for school operations.
• Coordinated conference bookings, contributing to professional development and networking opportunities for staff.

• Conducted comprehensive research on travel destinations, ensuring clients receive up-to-date information on pricing, customs, and weather conditions.
• Assessed client specifications and preferences to recommend tailored travel packages that meet their needs.
• Coordinated end-to-end travel logistics, including ticket bookings, accommodation arrangements, and transportation services, ensuring a seamless experience.
• Developed and implemented effective promotional strategies and materials to enhance the visibility and sales of itinerary tour packages.
• Managed client inquiries with professionalism, providing timely and informative responses to enhance customer satisfaction.

• Delivered exceptional guest service by warmly welcoming visitors and ensuring their needs were met.
• Efficiently managed a dynamic calendar of appointments for the General Manager and senior executives, optimizing their schedules.
• Coordinated restaurant and accommodation reservations, enhancing guest experiences and satisfaction.
• Compiled and organized essential documents for meetings, ensuring all relevant information was readily available.
• Handled incoming and outgoing calls professionally, maintaining clear communication lines.
• Responded promptly to emails and sorted incoming correspondence, ensuring timely follow-up.
• Issued invoices and receipts accurately, contributing to streamlined financial processes.
• Generated quotations and expedited procurement processes, supporting effective resource management.

• Maintained accurate records of workshop tools, ensuring efficient inventory management and timely updates to bin cards.
• Verified that incoming goods met specified quality and quantity standards, contributing to operational excellence.
• Oversaw stock flow from the warehouse, optimizing supply chain processes and minimizing discrepancies.
• Facilitated the daily issuance and receipt of workshop tools, enhancing operational readiness and support.
• Documented parts requests from the workshop, streamlining tracking against each truck number for improved accountability.
• Assisted in maintaining comprehensive records of truck trips and fuel usage, promoting effective fleet management and resource allocation.