Senior Sales Executive
Al Habtoor Motors
Total years of experience :12 years, 11 Months
Key Result Areas:
1.Managing the sale of MITSUBISHI FUSO (Integral part of Diamler Group) commercial vehicles for the complete range of LDT/MDT/HDT from 4ton payload to 50ton GCW along sales of MITSUBISHI ROSA bus & MITSUBISHI passenger cars.
2.Identifying business opportunities with new & existing customers across various industries.
3.Planning & implementing strategies for better market share in discussion with the seniors.
4.Coordinating with the Marketing Team for preparing product brochures, websites, product displays & demonstration.
5.Understanding customer needs & offering the most appropriate solution by pitching the right product for various applications with different types of superstructures.
6.Coordinating the after-sales service for the customers & guiding them about the procedure for it.
7.Arranging the after sales driver and technical training also providing the driver training at the site.
8.Maintaining relationship with existing customers for retention and referral business.
9.Ascertaining product improvements remaining up to date with industry trends & competition.
10.Preparing reports by collecting & summarising information; analysing them with seniors for better results.
Highlights:
1.Received Customer Care Award for providing exceptional Customer Service in Fleet Sales year 2018.
2.Individual Sales achievement with 110% in 2017, 105% in 2018 & 110% in 2019 including commercial and passenger vehicles.
3.Showed the growth of 50% over the target versus achievement made for the year 2016.
1)Managed sales and marketing of Clark Forklifts, Kaeser Compressors, Sennebogen Cranes, Terex Container Handlers & Hubtex Side Loaders.
2)Addressed inquiries and provided solutions to customers based on their application.
3)Conducted customer visits and follow-ups; coordinated with Sales Department for quotation development.
4)Coordinated across verticals such as contracting, services, manufacturing, oil field supply, and so on.
5)Maintained key customer accounts; increased customer database and fleet strength
6)Processed new customer credit applications, managed unit delivery, provided operator training onsite and maintained customer satisfaction post-delivery.
7)Kept updated on projects and as well as competitor information.
8)Acted as In-charge of daily/monthly/weekly management reporting including lost order and fleet reporting.
9)Steered technical/commercial negotiations with customers on priority to close the product sale and facilitate smooth CDC/PDC payment from the customer.
1)Engaged in sales of Kirloskar DG Sets from 15kVA to 625 kVA incorporates SMEs and industrial sector.
2)Suggested package & solutions and ensured the standard safety and methods.
3)Participated in deal closing while staying in-line with the best interest of customers; adhered to organisation’s business policies and department head directives.
4)Managed customers on a personal basis, provided after-sales services support and collected customer feedback.