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Shatha Abu Dalou, Support Engineer (Telecom Engineer)

Shatha Abu Dalou

Support Engineer (Telecom Engineer)

Wipro

Location
Saudi Arabia - Riyadh
Education
Master's degree, MBA (Business Administration)
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

Support Engineer (Telecom Engineer) at Wipro
  • My current job since April 2015
MASTER DEGREE (MBA) at al yarmouk university
  • Jordan - Irbid
  • September 2011 to August 2013

master degree in Business Administration with GPA 89.9%
Excellent grade
the major courses
HR
Organization Theory
Organization Strategy
Human Relations
Operation Management

Telecommunications Engineer, Lucturer at Al Qudes Collage/Balqa University
  • Jordan - Amman
  • March 2008 to February 2009

Telecommunications Engineer Lecturer
managed laboratory
gave many lectures of telecommunication subjects

Support Engineer at Ericsson-Unitel Company
  • Jordan - Amman
  • August 2007 to March 2008

Support Engineer who supports customers and solves their problems.
based on customer service answered phone calls to solve the problems and receive all needs from the company customers

Education

Master's degree, MBA (Business Administration)
  • at yarmouk university
  • August 2013

the major field i can join HR Human relations Organization theory strategy operation management

Bachelor's degree, Electrical Engineering (Telecommunications & Engineer)
  • at Jordan University of Science & Technology
  • June 2006

Specialties & Skills

Business Administration
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Telecommunications Engineering
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• Having a Jordanian Driving Licence,Catagory #3 (private small passenger car)
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• Platforms/Operating Systems: DOS, Win9x, Win NT, Win2000, Windows XP
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• Excellent Skills in PC Upgrading and Maintenance and Internet.
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• Programming Skills: C#, C, C++, MATLAB, and various assembly languages
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problem solving
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Languages

English
Expert
Arabic
Expert

Memberships

Jordanian Engineers Association
  • Member as Electrical Engineer (Telecommunications & Electronics)
  • July 2006

Training and Certifications

Training as an OMC Engineer (Training)
Training Institute:
Umniah Mobile Company
Date Attended:
September 2006
Training as a Telecom. Engineer (RF, OMC & BSS) (Training)
Training Institute:
XPress Telecommunication Company
Date Attended:
December 2006
Studying the expenses of construction projects and returns. (Training)
Training Institute:
Jordan Consolidated Constructors Association
Date Attended:
March 2007