IT Manager
MAF Carrefour Retail
Total years of experience :23 years, 8 Months
As IT Manager in Leading retail Store support IT front and back office infra and software. Successful implementation of SCAN&GO project in Deira Store which is first of its kind in entire GCC.
As Country IT Manager managing Retail Hyper & Super
Stores with High Level Management experience driving IT service Management, project Implementation, complex technical diagnosis/Resolution, budget management and system monitoring and deficiency detection with timely solution.
Expanded system and technology covering Hyper & Super Market in UAE, with Warehouse Functions. Oversees the effective and efficient operation of the IT Department and ensures departmental alignment with the organization’s business operations.
Proven Business leadership skills in strategic planning, consulting, change management, policy development, team leadership and motivation, training and development, project management, process improvement and procedure
development.
Designs, plans, directs and co-ordinates all operational activities of the department, together with the provision of IT and IS based solutions that support business processes.
As Country IT Manager boost efficiency, effectiveness,
administer and maintain IT operation with minimum
downtime, built standardize wall of technology.
Responsible and streamlining Retail Operation for GEANT, GEANT EASY, GULFMART and Whole Sale model for Fruit and vegetable warehouse business. Participating in the development of policies and procedures, covering training,
hardware request and store remodel design. Performed system checks, emergency repair, replacement of defective
system and preventive maintenance. Analyzed sales/Inventory processing, monitored system status,
diagnosed/corrected issues and handled daily sales flash. Secured and sustained system in accordance with IT best Practices and policies as confirmed by Audits.
Oversee the development, administration and maintenance of I.T. infrastructure of the group in line with latest technology, implement network security, develop disaster recovery plan for the group, develop and oversee help desk activities, interact with internal clients at all levels and provide timely and efficient services, build and maintain vendor relationship and manage purchase of all I.T. software & hardware products, initiate and implement improvements in all areas of I.T responsibility, work on state of the art web portal for the group, Identify and provide standards for gathering information for use in trend analysis and reports information to company management, develop and manage I.T. budget and lead new I.T projects directed towards cost optimization and profit maximization.
Install, configure, and support the organization's local area network (LAN) and wide area network (WAN) of a network system. Administrating Active Directory, Exchange Server, Microsoft Windows 2000 / 2003 server operating system, system administration, includes patch management, security, group policies, and performance optimization, remote administration of Windows 2000 / 2003 servers and workstations. Networking (TCP / IP, WINS, DNS, DHCP) Maintaining hardware Servers, Printers and Desktop Support.
Install, configure, and support the organization's local area network (LAN) and wide area network (WAN) of a network system. Administrating Active Directory, Exchange Server, Microsoft Windows 2000 / 2003 server operating system, system administration, includes patch management, security, group policies, and performance optimization, remote administration of Windows 2000 / 2003 servers and workstations. Networking (TCP / IP, WINS, DNS, DHCP) Maintaining hardware Servers, Printers and Desktop Support. Network Infrastructure including VPN, POS Controllers, Price Checkers, PDTs, Time Attendance and Communication Equipments. Managing Data network and optimizing Application Database on Software GOLD Central and Business Object.
Worked with NCR Corporation (INDIA) as an ATM (Automatic Teller Machine) Senior Engineer, Maintained P75, P85 Models on Aptra Software. Worked on NCR's payment Solution Platforms which works on Unix platform.
Worked With Datacraft India Ltd, Lucknow at State bank Of India (SBI) local Head Office Lucknow (full time basis).
Working on Core banking Project of State bank of India. Installation & Configuration of the complete network management solution of SNMP compliant devices. Also troubleshooting network problems through manage wise. Designed IP Pools and Static Routes.
Setting up and Configuring NAT (Dynamic and Static) on 3660 / 2600/ 2500 and Cisco1700 / 800 Series of Router’s.
Setting up Rate Limits On Particular interfaces of Cisco 3660 Router’s for Bandwidth Management. Configured Cisco routers of series 1600, 1700, 2500, 2600.3600 for WAN and LAN connectivity. Setting up Rules Based Internet Access for Organizations. Configuring and Implementation of Cisco routers for VPN, Intranet services and Internet access through ISDN / Leased Line.
Managed about 200 nodes running on Unixware7.11 and Windows 2000 which includes its installation, maintenance and troubleshooting with P-4 Acer Altos G300, IBM netfinity 5000.
Maintaining LINUX 10.x Server and Novell GroupWise 6.0 E-mail Server with Caching Online and Remote mode for E-mail (internal Connective with 22 Location) Includes All India Area Offices.Handling Windows 2000 server with ADA Mode, which connects two local Campus servers thru Network routing for E-mail gatekeeper (Omni Gate). Handling UnixWare 7.1 for managing Oracle 9I which connect with D2K for Local database. Also Maintaining Line printer like (printronix P5 ser, Tally 6045/661) LaserJet like HP 2300n.
Worked on Cisco Router 7602, 3600, 1700 series Connecting leased line with ISDN backup Support
Completed Graduation in 1997-1999 Bsc. (Science stream) from Lucknow University Lucknow.
D.C.R.M. (Diploma in Computer Repair & Maintainence). Worked on PC-XT/PC-AT/PC-286/386/486/Pentium/PentiumII/Magnum/HP Netserver/HP workstation/Digital & Wipro PC. Used DOS,Windows3.11.Windows95,98 Novell Netware (2.x,3.x,4.x),Windows NT (3.51,4.0) & SCO UNIX .
Completed D.C.A (Diploma in Computer Aplication) & D.T.P (Desktop Publishing).