Operations Manager
Matjaree Inc.
Total years of experience :10 years, 0 Months
managing the technical operations team which included day to day operations, customer meetings, product deployments, sales scheduling, and training other members of the team.
Duties:
- Leading and upgrading operations and sales teams.
- Recommending and establishing new policies and procedures.
- Presenting data and analysis to staff in an actionable format.
- Continually assessing the training needs of staff.
- Training others on mechanical tasks.
- Implementing equality and diversity policies.
- Assisting in the recruitment of key personnel.
- Supervising the work of employees.
- Organizing departmental meetings, setting the agenda.
- Making sure that all staff comply with company rules and regulations.
- Talking to individual staff members on a regular basis and motivating them to do better.
- Managing customer orders.
- Facilitating operational stability.
- Keeping our customers happy.
- Managing technology infrastructure.
- Managing the delivery of new features.
- Helping steer the company in the right strategic direction.
Assistant Director of the Shelter and Damage Unit at UNRWA in the Gaza Strip
Monitoring and management of servers completely.
Full technical support and planning for hospital networks of installation and maintenance.
Technical support services for the hospital and communicate with staff to resolve all the problems and the work of maintenance and repair of the network related problems.
Technical support services for the Internet and offer solutions to fix it.
Provide technical support to users and repair technical problems related to online services.
Communicate with users by phone to fix their problems.
Communicate with users on-site visits to fix the problems.
Provide marketing services.
BS in Computer and Communications Engineering has got at the end of the study on a very good estimate of 81.6%
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