Shayaan Akbar

• Performed deep-dive root-cause analysis on failed electronic data interchanges (EDI) and system
rejections, reducing processing latency and structural data errors.
• Created and maintained detailed technical documentation, standard operating procedures
(SOPs), and error logs to accelerate team-wide troubleshooting efficiency.

• Managed CA WCC AutoSys for job scheduling, monitoring, reporting, and batch job creation.
• Automated job scheduling processes using Python scripting, reducing manual intervention and
improving efficiency.
• Monitored and troubleshot batch job failures, ensuring minimal downtime in production
environments.
• Developed automated reports for job status tracking, optimizing system performance.
• Collaborated with teams to plan and implement new production server environments.
• Supported SAP job scheduling, creation, and maintenance, improving overall workflow efficiency.

• Gained hands-on experience in Windows Server, DBMS, Networking, and PowerShell Scripting
through training sessions.
• Strengthened problem-solving skills with practical exercises in network setups and database
management.