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Shaymaa Suliman, Regional Recruitment & Trainer

Shaymaa Suliman

Regional Recruitment & Trainer·Trafalgar Luxury Group

Kuwait

Bachelor's degree, Human Resources

Work experience

Total years of experience: 14 years, 6 months

Regional Recruitment & Trainer

December 2023 - Present

Trafalgar Luxury Group

As Salimiyah, Kuwait

December 2023 - Present

- Conducted brand and skills training sessions for employees across various departments.
- Created training materials, presentations, and content tailored to brand standards and company needs.
- Delivered both in-person and virtual training programs to enhance employee knowledge and performance.
- Created and updated job descriptions for all vacancies.
- Collected and organized required documents from employees across all regions.
- Drafted and sent welcome emails to new employees.
- Translated offers, contracts, and other necessary documents into relevant languages.
- Developed and executed employee engagement plans and activities.
- Completed and maintained accurate employee folders.
- Led and managed a full recruitment project for the Kingdom of Saudi Arabia and other GCC countries.
- Educated new joiners about the company brand, values, culture, and products.
- Handled the recruitment of a large number of sales associates, store managers, and boutique managers for various luxury brands in the watches and accessories, fashion, and electronics & F&B sectors.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Regional Recruitment Consultant & Trainer

December 2023 - Present

Trafalgar Luxury Group

Al Kuwait, Kuwait

December 2023 - Present

 Managed end-to-end regional recruitment, including sourcing, screening, interviewing, and
hiring across multiple countries.
 Delivered onboarding and induction programs to ensure a smooth employee integration.
 Designed and facilitated training sessions on company culture, brand heritage, products, and
customer experience.
 Developed training materials and learning plans to support employee development and
performance.
 Created and maintained job descriptions for all vacancies.
 Developed and implemented tailored immersion plans for C-level executives.
 Coordinated employee documentation and maintained accurate personnel records across all
regions.
 Drafted and issued welcome communications and translated offers, contracts, and HR
documents as required.
 Planned and executed employee engagement initiatives to enhance workplace culture.
 Led the end-to-end recruitment project for the Kingdom of Saudi Arabia.
 Recruited high-volume retail talent, including Sales Associates, Senior Client Advisors,
Boutique Managers, and Store Managers for international luxury brands in watches &
jewelry, fashion, electronics and F&B.

Company industry:
Watches & Luxury Goods

HR Specialist Recruitment

September 2021 - November 2023

SOS HR Solutions

Al Kuwait, Kuwait

September 2021 - November 2023

 Identifying and developing client/business relationships.
 Advising on and selling the most appropriate solution for attracting candidates and maintaining a candidate database.
 Assessing and responding to the needs of each particular client or assignment.
 Sourcing suitable candidates and briefing them on the opportunities offered by the client.
 Managing the process through the interview to offer stage and beyond
 Negotiating pay and salary rates and finalizing arrangements between client and candidate.
 Offering CV, interview and general career advice.
 Networking to build business information that can be converted into commercial opportunities.
 Participates in the development and implementation of the Human Resource Strategic Plan.
 Develops an appropriate human resources plan reflecting projected service requirements.
 Monitors service levels and quarterly data reports adjusting the source plan as required.
 Generates transition plans and set priorities to facilitate organizational realignment, where required, including consultations with staff and other groups.
 Develops, implements, and manages an appropriate employee recognition program.
 Writing and preparing letters of job offers and job assignments.
 Develop the companys database in terms of employee and customer data.
 Attending meetings and persuading clients to purchase our services.
 Translate all contracts between Arabic and English to facilitate communication with existing clients and any potential clients.
 Preparing staff handbooks, and Filing contracts.
 Analyzing training needs in conjunction with the departmental managers.
 Drafting and/or revising various documents of legal nature, ensuring in particular that obligations stemming from legislation and regulations currently in force are complied with.
 Preparing new contracts (Offer Letters, Renewal Letters, Experiences letters, Invoices, Responsibilities, Terms and Conditions, etc..).
 Transferring residency and renewing them.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Recruitment Consultant

September 2021 - November 2023

SOS HR Solutions

Al Kuwait, Kuwait

September 2021 - November 2023

 Identifying and developing client/business relationships.
 Advising on and selling the most appropriate solution for attracting candidates and
maintaining a candidate database.
 Assessing and responding to the needs of each particular client or assignment.
 Sourcing suitable candidates and briefing them on the opportunities offered by the client.
 Managing the process through the interview to offer stage and beyond
 Negotiating pay and salary rates and finalizing arrangements between client and candidate.
 Offering CV, interview and general career advice.
 Networking to build business information that can be converted into commercial
opportunities.
 Participates in the development and implementation of the Human Resource Strategic Plan.
 Develops an appropriate human resources plan reflecting projected service requirements.
 Monitors service levels and quarterly data reports adjusting the source plan as required.
 Generates transition plans and set priorities to facilitate organizational realignment, where
required, including consultations with staff and other groups.
 Develops, implements, and manages an appropriate employee recognition program.
 Writing and preparing letters of job offers and job assignments.
 Develop the companys database in terms of employee and customer data.
 Attending meetings and persuading clients to purchase our services.
 Translate all contracts between Arabic and English to facilitate communication with
existing clients and any potential clients.
 Preparing staff handbooks, and Filing contracts.
 Analyzing training needs in conjunction with the departmental managers.
 Drafting and/or revising various documents of legal nature, ensuring in particular that
obligations stemming from legislation and regulations currently in force are complied with.
 Preparing new contracts (Offer Letters, Renewal Letters, Experiences letters, Invoices,
Responsibilities, Terms and Conditions, etc..).
 Transferring residency and renewing them.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Public Relationship Manager & HR Specialist

August 2019 - August 2021

Artwooden Design Company

Al Kuwait, Kuwait

August 2019 - August 2021

 Establishing and maintaining relationships with consumers, community, employees, and public interest groups.
 Planning or directing the development of programs to maintain favorable public and stockholder views of the organizations agenda and accomplishments.
 Coaching client representatives in effective communication with the public and employees.
 Studying the organizations objectives, promotional policies, and needs to build public relations strategies that influence public opinion and promote products, ideas, and services.
 Conferring with managers to identify trends and group interests and providing advice on business decisions.
 Recruiting new staff & develop the current ones.
 Approving job descriptions and advertisements.
 Organizing staff training, & monitoring staff performance and attendance.
 Advising line managers and other employees on employment law and the employers own employment policies and procedures.

Company industry:
Interior design
Job role:
Human Resources and Recruitment

Public Relationship Specialist & HR

August 2019 - August 2021

Artwooden Design Company

Al Kuwait, Kuwait

August 2019 - August 2021

 Establishing and maintaining relationships with consumers, community, employees, and
public interest groups.
 Planning or directing the development of programs to maintain favorable public and
stockholder views of the organizations agenda and accomplishments.
 Coaching client representatives in effective communication with the public and employees.
 Studying the organizations objectives, promotional policies, and needs to build public
relations strategies that influence public opinion and promote products, ideas, and services.
 Conferring with managers to identify trends and group interests and providing advice on
business decisions.
 Recruiting new staff & develop the current ones.
 Approving job descriptions and advertisements.
 Organizing staff training, & monitoring staff performance and attendance.
 Advising line managers and other employees on employment law and the employers own
employment policies and procedures.

Company industry:
Interior design

Administrator

September 2015 - September 2019

Little Harvard Preschool

Al Kuwait, Kuwait

September 2015 - September 2019

Provides administrative support to ensure efficient operation of the office.
Answers phone calls, schedules meetings, and supports visitors.
Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
Exhibits polite and professional communication via phone, e-mail, and mail.
Supports the team by performing tasks related to organization and strong communication.
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.

Company industry:
Higher Education
Job role:
Human Resources and Recruitment

Administrative Assistant

September 2012 - September 2015

Reborn Kids Education Academy

Al Kuwait, Kuwait

September 2012 - September 2015

Provides administrative support to ensure efficient operation of the office.
Answers phone calls, schedules meetings, and supports visitors.
Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
Exhibits polite and professional communication via phone, e-mail, and mail.
Supports the team by performing tasks related to organization and strong communication.
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.

Company industry:
Higher Education
Job role:
Human Resources and Recruitment

Teacher & Admin

January 2012 - January 2015

Reborn Kids Education Academy

Al Kuwait, Kuwait

January 2012 - January 2015

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

European Global university

July 2016

July 2016

Bachelor's degree, Human Resources

Kuwait

GPA (rating): Excellent

GPA (rating): Excellent

Bachelor of Human Recourse from European Global university

European Global university

January 2016

January 2016

Bachelor's degree, Human Resources

Kuwait

Arab Modern Academy

January 2012

January 2012

High school or equivalent, Scientific And Technical Education

Kuwait

Skills

Organizational Skills

Expert

Developments

Expert

Training

Expert

Strategic Thinking

Expert

Attention to Detail

Expert

Time Management

Expert

Presenting

Intermediate

Team Working

Expert

Multitasking

Expert

Communicating

Expert

Negotiating

Expert

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

ELECTRONICS

Intermediate

EMPLOYEE ENGAGEMENT

Intermediate

END TO END ENCRYPTION

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

JOB DESCRIPTIONS

Intermediate

PRODUCT KNOWLEDGE

Intermediate

TALENT ACQUISITION

Intermediate

TALENT RECRUITMENT

Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
30 Appreciation certificate
2 certificate for career development
First AID CPR AED
7 Habits of Highly Effective People training.
Successful Completion of ISO 9001:2015 Awareness Training.
Recruitment Consultant Certificate
Naukrigulf Recruiter Certification

Training
Naukrigulf Recruiter Certification Aug 2022 – Online
Naukrigulf
Aug 2022

Hobbies and interests

Reading

- 2 certificate for career development 2012/2015. - 30 Appreciation certificate from my previous employers.