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Sheeba Varghese, Client Relationship Manager / Contracts Executive

Sheeba Varghese

Client Relationship Manager / Contracts Executive·Avance Consulting Services

India

High school or equivalent, Postgraduatation in Data Science

Work experience

Total years of experience: 5 years, 9 months

Client Relationship Manager / Contracts Executive

March 2024 - Present

Avance Consulting Services

Hyderabad, India

March 2024 - Present

 Client Engagement: Cultivate and sustain strong client relationships by
serving as their primary point of contact.
 Issue Resolution: Quickly address client concerns and work with internal
teams to find effective solutions.
 Sales Support: Identify opportunities for upselling and assist in developing
proposals. Prioritize bringing contractors onto PamGros payroll.
 Email Monitoring: Regularly review and address email communications with
clients, vendors, and contractors to ensure compliance with company protocols
and address any concerns.
 Terminations: Manage contractor terminations, ensuring proper internal
approvals and timely notifications to vendors and contractors.
 Reporting & Analysis: Track key metrics, analyse performance data, and
present insights to inform future strategies.
 Client Auditing: Conduct quarterly audits as requested by clients, managing
the process on behalf of the team.
 Retention: Monitor contractors exiting client and company payroll, engage
with them to encourage continued use of our payroll services and brining them
back to company payroll.
 SLA Management: Oversee contracts to ensure compliance with service level
agreements.
 Sales Calling: Engage in daily outreach to attract new candidates to the
companys payroll, highlighting the benefits of our payroll services to both
contractors and clients.

Company industry:
IT Services
Job role:
Consulting

Senior Bench Sales Recruiter & Marketer

October 2022 - March 2024

Avance Consulting Services

Hyderabad, India

October 2022 - March 2024

❖ As a Bench Sales Marketer Avance Consulting services, I played a key role in
marketing and placing IT consultants on projects with client companies. I worked
closely with consultants to understand their skills and experiences and matched
them with suitable job opportunities.
❖ Developed and maintained relationships with client companies to understand their
hiring needs and requirements.
❖ Identified and sourced potential candidates through various channels, including job
boards, social media, and referrals.
❖ Screened and interviewed candidates to assess their technical skills and fit for
specific roles.
❖ Negotiated contract terms and rates with client companies and candidates.
❖ Managed the onboarding process for consultants, including completing necessary
paperwork and coordinating with client companies.
❖ Developed and implemented sales training programs that improved sales skills and
resulted in a 90% increase in sales effectiveness
❖ Utilized sales techniques and strategies to build customer relationships and close
sales, resulting in a 75% increase in sales

Company industry:
Human Resources Outsourcing

Recruiter and Bench Sales Marketer

May 2022 - September 2022

Genisis Technology

Hyderabad, India

May 2022 - September 2022

As a Recruiter and Bench Sales Marketer at Genisis Technology Solutions, I was responsible for recruiting and placing IT professionals on client projects. I utilized my strong communication skills and industry knowledge to attract top talent and match them with suitable job opportunities.
Developed and executed recruitment strategies to attract and retain top IT professionals.
Screened and interviewed candidates to assess their technical skills and fit for specific roles.
Managed the end-to-end recruitment process, including sourcing, screening, and onboarding.
Built and maintained relationships with client companies to understand their hiring needs and requirements.
Negotiated contract terms and rates with client companies and candidates.

Company industry:
Computer Hardware & High-Tech Manufacture

Recruiter

October 2020 - May 2022

Rminds Technology Solutions

Hyderabad, India

October 2020 - May 2022

❖ As a Recruiter at Rminds Technology Solutions, I was responsible for sourcing,
screening, and selecting candidates for various job openings. I utilized my strong
communication and interpersonal skills to build relationships with candidates and
match them with suitable job opportunities.
❖ Developed and executed recruitment strategies to attract and retain top talent.
❖ Screened and interviewed candidates to assess their skills, qualifications, and fit for
specific roles.
❖ Managed the end-to-end recruitment process, including sourcing, screening, and
onboarding.
❖ Built and maintained relationships with client companies to understand their hiring
needs and requirements.
❖ Provided guidance and support to candidates throughout the recruitment process.

Company industry:
Sales Outsourcing

Education

IIIT-B

February 2025

February 2025

High school or equivalent, Postgraduatation in Data Science

India

Osmania University

June 2021

June 2021

Bachelor's degree, Bachelor's in Computer Application

India

Skills

PYTHON PROGRAMMING LANGUAGE

Intermediate

LINUX

Intermediate

FIREWALL

Intermediate

NETWORK SECURITY

Intermediate

COORDINATING

Intermediate

MARKETING

Intermediate

Microsoft Office

Expert

Customer Service

Expert

Accounting

Expert

CONTRACTOR MANAGEMENT

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

INFORMATION TECHNOLOGY

Intermediate

LEADERSHIP

Intermediate

MOTIVATIONAL SKILLS

Intermediate

ONBOARDING STRATEGIES

Intermediate

REGULATORY COMPLIANCE

Intermediate

SALES

Intermediate

SERVICE LEVEL AGREEMENT

Intermediate

TALENT RECRUITMENT

Intermediate