Account Manager
Faberge Events
Total years of experience :8 years, 3 Months
Management of all planning, contracting & on-site
operations of annual trade show/ convention, owners
summit, board meetings and corporate events..
Source and negotiate with vendors and suppliers
Supervise all staff (event coordinators, caterers etc.)
Ensure all events are executed 100% on time & on budget.
Assist in generating revenue for the company.
Generating qualified leads.
Managing complete account for the client.
Development, production and delivery of projects from
proposal right up to delivery.
Worked as a part of sales team to assist in generating
revenue for the company.
Prepared presentations for prospective clients
Complete coordination between Client and team.
Conceptualized marketing campaigns.
Prepared presentations for prospective clients.
Handled marketing communications.
Generating leads into the exhibition sector.
Communicating with the clients for the designs
and event.
Managing the complete account of the client.
Building customer loyalty by being responsive to
customer inquiries and interacting with clients in
a consultative and professional manner.
Analyze the events success and prepare reports.
Open and maintain customer accounts by
recording account information.
Resolve product or service problems by clarifying
the customer's complaint; determining the cause
of the problem; selecting and explaining the best
solution to solve the problem; expediting
correction or adjustment; following up to ensure
resolution.
Maintaining a positive, empathetic and
professional attitude toward customers at all
times.
Ensure customer satisfaction and provide
professional customer support
HSE