Shefa Jawaid Shefa Jawaid

• Independently managed end-to-end recruitment for primary school teachers across multiple schools,
handling sourcing, screening, and stakeholder coordination.
• Developed job descriptions, structured interview frameworks, and onboarding checklists tailored for
educational institutions.
• Managed candidate pipelines and maintained placement records independently.

• Implemented performance management frameworks and engagement programs.
• Designed employee survey dashboards in Power BI for actionable insights.
• Partnered with HR teams to embed data-backed decision-making practices.

• Managed HR operations and engagement for 500+ employees across business units.
• Supported workforce planning, recognition, and retention strategies.
• Automated Excel-based HR dashboards and streamlined engagement reporting.

Worked for AstraZeneca, a pharmaceutical company.
Involved in Citrix, Weblogic and IIS Server Administration requiring high-end availability of all applications/servers spread across different geographical locations.
Maintenance and troubleshooting of about 1000+ Servers, and hosting applications.
Handle issues from end users or application teams which include troubleshooting, installation of Citrix, Weblogic and IIS, publish applications.
Dealing with access problems, diagnosing and troubleshooting all incidents.
Worked on ticketing system using Remedy. Root cause analysis process for Problems leading to strategic resolution Worked on ITIL Change Management, Problem Management and Incident Management
Apart from this also contributed to various team activities.