Shehzad Rahim, Business Developer / Client Relations Executive

Shehzad Rahim

Business Developer / Client Relations Executive

Spearhead Training

Location
United Arab Emirates
Education
Bachelor's degree, Commerce
Experience
17 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :17 years, 2 Months

Business Developer / Client Relations Executive at Spearhead Training
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2017

Identifying new prospects for soft skills and employee development. Pitching products & services. Maintaining fruitful relationships with existing customers

Business Development Manager at Pegasus Agriculture Group
  • United Arab Emirates - Dubai
  • August 2014 to December 2016

As a Senior Associate with Pegasus Agriculture Group, my responsibilities revolve primarily around achieving the company’s monthly sales targets. This typically involves following up with potential and existing clients, as well as conducting financial market research. Additionally, I am expected to regularly approach potential new clients, establish connections, and engage in networking activities.

Media Sales & Marketing Consultant at Al Shuala Media FZ LLC
  • United Arab Emirates - Dubai
  • August 2013 to June 2014

Providing media solutions through outdoor media, TV and radio. Attract clients for Al
Shuala Outdoor advertisements like banners, hoardings, lampposts and etc. Also TV add
spots on Hawas TV. My day to day tasks is set up meetings and proposals with clients.
Achieve high end targets up to million dirham sales in a month. Plus build a database for new
clients for future business proposals and development.

Senior Customer Relationship Executive at TRG
  • Pakistan
  • June 2011 to June 2013

Worked in SquareTrade, a 5 star rated extended warranty service provider for consumer electronics
and appliances. During this time, I successfully raised the company's revenue to around a million
dollars a day during the holiday season of 2011 & 2012. I have successfully resolved customer claims
and accurately recorded complex product orders.

Customer Support Executive at Right Solutions
  • Pakistan
  • April 2011 to June 2011

Dealt with clients and designers of www.MycroBurst.com, www.LogoDesignGuru.com &
www.LogoGuru.co.uk. Via Emails, Live Chat Support, inbound and outbound calls.
Offering high quality professional logo, stationary and web design. As one of the web's leading firm,
Logo design Guru provides affordable, professional design to small and startup business. Following
the crowd sourcing concept.

Telesales & Customer Support Representative / Lead Supervisor at ePlanet Communications (PVT.) LTD
  • Pakistan
  • March 2009 to February 2011

(Customer Support)
Recognized as the strongest contributor in sales & customer support. And later promoted as the lead
Supervisor in the customer support department for Paramount Credit solutions (USA); A credit
repairing agency based in Provo, UT.
Paramount Sales
♦ Achieved numerous targets and was known to set a record for hitting most sales in a day, which
lasted more than a year.
Paramount Customer Support
♦ Promoted to the customer support department based on excellent multi-tasking and
communication skills. From retrieving credit reports and sending dispute letters to the credit
reporting agencies. Also handling inbound calls and emails.
♦ Later on had the opportunity to lead the customer support team and reported directly to the

Telesales Executive / Customer Service Representative at TRG
  • Pakistan
  • December 2006 to February 2009

Strongly contributed and achieved targets for Inbound/ Outbound operations. Dealt with clients, like
IDT (USA), Medicare USA. Was recognized for showing an excellent track record in sales and
dependability, and was rated amongst the top ten performers.
(DTX) Medicare USA
♦ Created product awareness and sold medical insurance to senior citizens of the United States
IDT - Integrated Discounted Telecommunications (USA)
Associated to Verizon, a Celec company that provides Telephone lines, DSL internet and cable television
(Dish TV)
♦ Acknowledged as one of the top performers, and was a part of IDT outbound which was recognized as
the most revenue generating team across the globe
♦ Was the first to sell DSL Internet and was rewarded with good incentive

Education

Bachelor's degree, Commerce
  • at University of Karachi
  • May 2011
High school or equivalent, GCE A/L
  • at University of Cambridge
  • June 2007

Specialties & Skills

Customer Service
Communication Skills
Negotiation
Problem Solving
Initiating
ASSETS RECOVERY
CABLING
CALL CENTER
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SUPPORT
INSURANCE
SUPERVISORY SKILLS

Languages

English
Expert
Urdu
Native Speaker