Saleman/merchandiser
Hassan mukhtar and brothers llc.
Total years of experience :9 years, 2 Months
Taking Sales orders from Outlets and sending LPO to Office for delivery.
Collection of Cheques from the outlets on Due Dates as per Statement of Account.
Receiving Good returns and Making GRV
Making Sure the Products are displayed and are available in the Outlets.
Re-installation of POS machines.
Updating of POS machines.
Provide training to Merchant about new products and services (e.g NFC, EPP and DCC ) in POS machines.
Resolving issues related to POS machines while using.
Complete the task assigned by the manager.
Documentation to the clients such as covering letters, Offer letters, preparing quotations Payment follow ups and making sure of the smooth cycling of the entire sales process.
Handle basic accounts
Briefed clients about products.
Kept track of day to day sales.
Dealt with suppliers & customers tactically & diplomatically
Handled customer complaints & resolved the issues with ease.
Deal directly with customers either by telephone, electronically or face to face.
Respond promptly to customer inquiries.
Handle and resolve customer complaints
Keep records of customer interactions and transactions
communicate and coordinate with internal departments
Follow up on customer interactions
Communicate with distributors, dealers as and when required & furnish them with necessary information.
Offered effective customer service to boost sales.
Prepare contracts, internal memos and businesses letters.
Prepare agenda or programs for meetings; organize meeting for the management.
Attend and take minutes of the meetings.
Organize business itineraries; travel arrangements etc.
Support in handling logistics and necessary communications.
Work on PASTEL software for inventory and related documents.
Handle management of cash flow.
Receive & record invoices & arrange payments.
Draft letters & reports on behalf of the company
Calculate & distribute wages & salaries.
Prepare regular reports & summaries of accounting activities.
Verify recorded transactions & report irregularities to management.
Coordination with sales executives & updating stock.
Retrieving, reviewing and distribution of mails to all staff and other departments.
Coordinate in purchasing office supplies.
• Completed BBA honors in Finance and Marketing from Preston University Ajman. • HSSC in I-COM from Punjab Group of Colleges for Boys Sialkot. 2007 Gujranwala, Pakistan.