HR / Admin Assistant
Alan Dick Middle East
مجموع سنوات الخبرة :8 years, 1 أشهر
Arrange all aspects of the recruitment including the use of recruitment consultants.
Arranges, conducts and screening interviews where agreed appropriate and advise suitability for employment.
Drafting the offer stage, including defining salary and benefits and liaise with management to generate the formal offer.
Conducts new employee orientation process and coordinate with PR for visa formalities.
Handles the initial probation period.
Working closely with the PRO to keep a track of the employee records for visa, labour cards and temporary access cards and trade licenses.
Maintains changes in job description and organization chart.
Maintains all HR records and data; Handles and updates employee database
Administer and attends to all medical and life insurance related issues.
Leave management
Handles disciplinary action and grievances issues and advice line managers as necessary.
Exit process including exit interview, final checklist and keeping a track of the employee exit data.
Administers changes in company policies and procedures.
Using a variety of software packages, such as Microsoft Word, Outlook, Excel, & Basic Visio to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;
Preparation of final settlements as per the UAE Labour Laws when required
Assists the HR Manager / Director in maintaining legal and confidential documents of the company.
Staffs cover in the absence of Payroll Officer
Arranging business trips for staff including accommodation, flight bookings and transportation to ensure satisfactory and straight trouble-free trips.
Negotiates to different hotels and travel agencies to obtain the best available corporate rates throughout the year.
Maintains accurate record with regards to any travel arrangements and ensures that instructions to staff are accurate, clear and time related.
Creates purchase requisitions and purchase orders for travel requirements and general supplies of the organization.
Visits hotel premises frequently to maintain company’s required standards.
Acts as a sales and marketing coordinator and performs most of its duties and responsibilities.
Monitors and updates the CRM (Customer Relationship Management) software system and excel spreadsheet on daily basis. Records list of companies, contacts and opportunities gathered.
Attends weekly Sales and management meeting to report and update regarding record of opportunities being bid and awarded.
Answers telephone, screen and direct calls to designated area or department.
Receiving and sorting mails, as well as arranging courier service for documents, items and orders either local or international.
Organize meetings and events.
Schedules and maintains appointment diary or calendar of the General Manager.
General administrative and clerical support.
Receiving, sorting and encoding of invoices from suppliers to IFS system for preliminary invoicing.
Recording to IFS the petty cash vouchers and supplier preliminary invoices.
Generating reports of statement of account from IFS.
Preparing and editing business letters and filing important documents of higher management.
Accepts and handles all in-house reservations either made by telephone, e-mail, or fax as well as those requests coming from all departments and maintains a file of these requests. Knowledge of the lay-out of the hotel especially the room and its amenities.
Awareness at all times of the selling status, hotel rates, special promotions and packages, plan codes and market segments.
Efficiently attends to guest needs and requests prior to their check-in using checklist of requirements.
Responsible for maintaining updated room availability status reports.
Manage yield by achieving the highest possible rate at the highest possible occupancy.
Telemarketing
Handling guests complaint
Reporting and monitoring daily revenue of each hotel properties.
Documentation and filing of guests accounts and information.