Sheila سلامة, Frontdesk

Sheila سلامة

Frontdesk

Nstyle International

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Hotel and Restaurant Management
الخبرات
7 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 8 أشهر

Frontdesk في Nstyle International
  • الإمارات العربية المتحدة - دبي
  • مايو 2011 إلى مايو 2013

May 5, 2011- Up to Present Front desk/Cashier

• Areas of responsibilities: • Ensuring the client satisfaction up to the company standard.
• In charge in product receiving and consuming.
• Handling inventories.
• In- charge in cashiering and daily basis sales report.
• Monitoring the staff in maintaining the high quality of service up to the brand standard.
• Ensuring all the staff attendance is reported daily.
• Follow up advance bookings, to ensure the client is booked prior to their services.
• Maintaining the store set up and ensuring the cleanliness of the store up to the company standard.
• Reporting to the supervisors and operation in charge in any issues regarding clients complain.

Frontdesk في Nstyle International
  • الإمارات العربية المتحدة - دبي
  • مايو 2011 إلى مايو 2013

• Ensuring the client satisfaction up to the company standard.
• In charge in product receiving and consuming.
• Handling inventories.
• In- charge in cashiering and daily basis sales report.
• Monitoring the staff in maintaining the high quality of service up to the brand standard.
• Ensuring all the staff attendance is reported daily.
• Follow up advance bookings, to ensure the client is booked prior to their services.
• Maintaining the store set up and ensuring the cleanliness of the store up to the company standard.
• Reporting to the supervisors and operation in charge in any issues regarding clients complain.

Receptionist في Janie Liang Beauty Salon
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2008 إلى أبريل 2011

October 2008 - April 2011 Receptionist
Janie Liang Beauty Salon
Central Bldg. shop no. 16 & 17
Algeria St. 15 Mirdiff Dubai U.A.E
Tel. no 04-2845030

Areas of responsibility included:
• In-charge in receiving phone calls, taking appointments and early bookings.
• Calling all the clients when there is new promotion by introducing it to them.
• In-charge in handling monthly inventory.
• In-charge in handling daily & monthly cash report.
• In-charge in handling monthly schedules of the employees & there designated area.
• Encodes all the in-out expenses in the data base.

Business Coordinator في Global eye Group
  • الإمارات العربية المتحدة - دبي
  • فبراير 2008 إلى سبتمبر 2008

February 2008 - September 2008 Business Coordinator - Global eye Group of Companies
Villa 6 Al Thanya St. Jumeirah
P.O Box 24592 Dubai U.A.E

Areas of responsibility included:
• To establish and maintain relationship with the insurance companies.
• Prepare quotations, renewal notices and billing documents to the clients.
• Entering the insurance policies in the policy system.
• Co-ordinate with the insurance companies with regards to claims put forth by our customers.
• Follow up on payment from the sales consultants for our corporate clients.
• Prepare weekly and monthly reports of new and renewed business to our accounts division.
• Has experienced reception duty like attending phone calls, handling visitors and other internal correspondence.

Hostess /Waitress في JW Marriot Hotel
  • الإمارات العربية المتحدة
  • أكتوبر 2005 إلى فبراير 2008

October 2005 - February -2008 Hostess /Waitress -JW Marriot Hotel
Hamrain Center Deira
P.O Box 16950 Dubai U.A.E

• Co-ordinates with the guest in the restaurants and there reservations.
• Assisting the guest to the table and explaining the concept of the restaurant.
• Taking guest reservation by putting them into the respak system.
• Preparing all the daily cash & non cash reports.


Trainings and Seminar: • JW Marriott Dubai- 100 % Leadership ( February 2007)
• Search Recruitment and Training- Executive Secretary Training (August- September)

Other Qualifications:
➢ Excellent in typing ability
➢ Proficient in MS Word, MS Excel MS Power point presentation
➢ Flexible, reliable, pro-active, dedicated and hardworking
➢ Effective communication skills in oral and written English

الخلفية التعليمية

دبلوم, Hotel and Restaurant Management
  • في University of Cebu
  • يناير 2000

Associates in Hotel and Restaurant Management College Level SY 2000 University of Cebu Colon Street Cebu City, Philippines

Specialties & Skills

MS Query
Microsoft Excel
Ms Office, Ms Excell, Power Point, Product Auditing and Inventory.
EXECUTIVE SECRETARY
INVENTORY
MS EXCEL
MS WORD
RECEPTIONIST
RECRUITMENT

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس

التدريب و الشهادات

Executive Secretary traning (الشهادة)
تاريخ الدورة:
August 2010
صالحة لغاية:
September 2010