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Sheilla May Arabit, Cluster Sales Manager

Sheilla May Arabit

Cluster Sales Manager·Intercontinental Hotel Group

United Arab Emirates

Bachelor's degree, Psychology

Work experience

Total years of experience: 17 years, 2 months

Cluster Sales Manager

May 2022 - Present

Intercontinental Hotel Group

Doha, Qatar

May 2022 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Sales Manager

March 2018 - April 2020

Crowne Plaza

Abu Dhabi, United Arab Emirates

March 2018 - April 2020

Company industry:
Hospitality & Accomodation
Job role:
Sales

Sales Executive

November 2012 - April 2018

Oryx Rotana

Doha, Qatar

November 2012 - April 2018

Company industry:
Hospitality & Accomodation
Job role:
Sales

Guest Service Officer

May 2010 - November 2012

Grand Hyatt

Dubai, United Arab Emirates

May 2010 - November 2012

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Executive

October 2008 - April 2010

Dubai International Hotel

Dubai, United Arab Emirates

October 2008 - April 2010

Company industry:
Hospitality & Accomodation
Job role:
Sales

Coordinator

March 2007 - August 2008

Dubai International Hotel

Philippines

March 2007 - August 2008

Maximized business opportunities in the Corporate
segment.
• Manage accounts to ensure that maximum forecasted
targets are achieved in accordance with commercial
strategies.
• Generated proposals and contracts maximizing RevPar,
based on the information obtained through market
analysis and feedback, previously discussed by DOSM.
• Conducted active sales calls and telecalls to build, secure
and maintain a strong account portfolio.

• Implemented a good account management by growing an
active database of accounts with comprehensive
profiles.

• Understood the total revenue impact of accounts on the
hotels for better negotiation and yielding opportunities,
and reviews business activities and its results to ensure
goals are on pace.
• Conducted familiarization trips and site-inspections
proficiently.
• Work With Director of Sales on Marketing Plan 


Company industry:
Hospitality & Accomodation
Job role:
Administration

Education

Philippine Christian University

June 2020

June 2020

Bachelor's degree, Psychology

Philippines

Major in

Philippine Christian University

June 2020

June 2020

High school or equivalent, Business Administration

Philippines

in

Skills

Guest Service
Expert
Guest Service
Expert
Office Work
Expert
Office Work
Expert
Customer Service
Expert
Customer Service
Expert
Listening Skills
Expert
Listening Skills
Expert
Phone Sales
Expert
Phone Sales
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
MARKET ANALYSIS
Expert
MARKET ANALYSIS
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
PROPOSAL WRITING
Expert
PROPOSAL WRITING
Expert
SALES
Expert
SALES
Expert
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
orientation
Expert
orientation
Expert
problem solving
Expert
problem solving
Expert
marketing strategy
Expert
marketing strategy
Expert
operation
Expert
operation
Expert
performance appraisal
Expert
performance appraisal
Expert
sales coordination
Expert
sales coordination
Expert
marketing
Expert
marketing
Expert
key account management
Expert
key account management
Expert
market research
Expert
market research
Expert
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
performance management
Expert
performance management
Expert
office management
Expert
office management
Expert
minutes
Expert
minutes
Expert
logistics
Intermediate
logistics
Intermediate
office administration
Expert
office administration
Expert
mail
Expert
mail
Expert
office work
Expert
office work
Expert
proposal management
Expert
proposal management
Expert
Listening Skills
Expert
Listening Skills
Expert
Phone Sales
Expert
Phone Sales
Expert
Guest Service
Expert
Guest Service
Expert
Office Work
Expert
Office Work
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert