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Sher Maricris Paalan, Executive Operations/ agent

Sher Maricris Paalan

Executive Operations/ agent

Teleperformance

Location
Philippines
Education
Bachelor's degree, Political Science
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

Executive Operations/ agent at Teleperformance
  • Philippines
  • December 2010 to April 2015

I am in an outbound sphere of customer service... we called customers from all over the area of u.s.a, follow up on their accounts with the bank..offer them necessary things to do like options of refinancing. We deal with of the time a lot of irate customers..but somehow we dealt with them in a courtesy way still.....

Education

Bachelor's degree, Political Science
  • at Mindanao State University Tawi-Tawi
  • April 2003

Specialties & Skills

Human Resources
+Endorse 3
Security
+Endorse 3
HR Operations
+Endorse 3
Administration
+Endorse 3
Public Relations
+Endorse 3
good microsoft, powepoint, some basic excel, preparing speeches
+Endorse 0
computer literate, composing speeches,public relations
+Endorse 0

Languages

English
Intermediate

Training and Certifications

Public Safety Basic Recruitment Course (Training)
Training Institute:
Philippine Public Safety College
Date Attended:
December 2010

Hobbies

  • reading books, singing,surfing the net
    i was able to developed my reading skills when it comes to consistency and understanding hat i am reading. i was able to developed my voice a bit better now. and i was able to open myself in the crowd and be able to express myself well in public and able to deal with different people with different tribs and races.