شيرين أبوريالة

 Generate and closes new business deals from private and government sectors by all available channels like: calls, emails, SMS...etc.
 Set up meetings between client decision makers and company’s practice leaders/Principals.
 Identify potential clients, and the decision makers within the client organization.
 Prospect for potential new clients and turn this into increased business.
 Research and build relationships with new clients.
 Developing positive relationships and handling customers’ needs
 Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
 Maintain market Accounts and contacts details up to date based on system databases and process.
 Maintain client history and databases updated based on company procedures.
 Protects organization's value by keeping information confidential.
Client retention by presenting new products and services and enhance existing relationships.
 Work with technical staff and other internal colleagues to meet customer needs.
 Track and record activity on accounts and help to close deals to meet these targets.

Account Manager
Generate and closes new business deals from private and government sectors by all available channels like: calls, emails, SMS...etc.
Set up meetings between client decision makers and company’s practice leaders/Principals.
Identify potential clients, and the decision makers within the client organization.
Prospect for potential new clients and turn this into increased business.
Research and build relationships with new clients.
Developing positive relationships and handling customers’ needs
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Maintain market Accounts and contacts details up to date based on system databases and process.
Maintain client history and databases updated based on company procedures.
Protects organization's value by keeping information confidential.
Client retention by presenting new products and services and enhance existing relationships.
Work with technical staff and other internal colleagues to meet customer needs.
Track and record activity on accounts and help to close deals to meet these targets.
**Operations Supervisor
Receive Training service request(s)\(enquiries) from the Client and Ensure TNA/requirement is complete.
Once provider, trainer and outlines are approved, seek management approval to outsource and Request a Purchase Order in favor of the selected provider and Follow up approvals for outsource payments at the end of the course.
Arrange Accommodation, Visa and Ticket (if applicable) via Admin Dept. for visiting (outsourced) training consultants or customers.
Book and Coordinate with the Hotel\Venue provider to insure the right setup of training rooms is as per the request, catering\refreshments as agreed, the stationeries required for any training room and any other facilities subject to the original request.
Provide proper guidelines to Outsourced Instructors/Training Providers, Obtain the course material before the course, and maintain a library of course materials.In the event of cancellation, send a regret letter to the provider and cancel arrangements made in coordination with Admin (minimum of 7 days before the course - cancellation policy) .Generate, maintain and grow pool of outsource trainers\training providers, Submit their CVs to outsource selection committee\Top management for review, and arrange a pilot sessions
Arrange annual subscription payments/ fee to the respective affiliated Institutes (Certification courses)
Receive list of nominees and prepare course list, attendance sheet. (or any other documents required by the client) and Arrange registration and examination fees for the candidates (when required). - “Create username/passwords for certified exams (if necessary) and administer the process (e.g. CBP)”.
Print the training materials, attendance sheets, feedback forms and make arrangements to send the same to training venue/to instructors.
On the first day of training course, collect attendance and report to customer and Provide all necessary support to the Instructors during the entire duration of the course.
Receive the course certificate form, Prepare\Receive the certificates and Arrange for the distribution on the last day of the course(s).
On course completion, Receive the final attendance sheet and course appraisals forms from the consultant(s) provide a copy to customer, update the data (courses conducted, absentees list, etc.), and Maintain records/files for Attendance sheets/appraisals and related documents.
Obtain monthly report (courses conducted) and forward to EA-Finance.
Process the invoice received from the Outsourced Trainer/Training Provider after ensuring that the course was conducted in accordance with the Purchase Order and Quality requirement by attaching the relevant documents and forward to Finance department.

Greet customers and ascertain what each customer wants or needs.
 Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Compute sales prices, total purchases and receive and process cash or credit payment.

 Maintain records related to sales.

 Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

1- Organizing creative activities and educational games such as drawing and handicraft games and doll games.
2- Preparing children's meals and feeding them, including glass feeding for children.
3- Changing diapers as well as baby showers.
4- Helping older children wash hands and shower.
5- Teaching children appropriate social behaviors such as respecting each other and helping with housework.
6- Arranging and equipping play areas and children's rooms.
7- Helping young students with homework.
8- Ensuring the safety of children during activities at home and abroad.
9- Taking care of children in case of injury or illness.
10- Working with parents to ensure children’s growth and social development.
11- Scheduling naps and resting times.