Shereen Badawi

Maintain Dubai office calendar and whereabouts of the team.
Process invoices, manage petty cash and other financial administration liaising with Abu Dhabi Office Manager and Accounts in London as required.
Liaise with HR as required for visa issues and assist with sourcing and booking accommodation for employees as directed.
Provide secretarial administrative support to partner and project team including management of expenses and filing, typing and editing documents.
Effectively and efficiently manage meeting arrangements including room booking, catering requirement, logistics, presentation set up and presentation materials.
Coordinate travel arrangements including passport and visa assistance as required.
Ensure office team timesheet and expenses are completed promptly.
Liaise with and supervise office suppliers including flowers and stationary.
Assist the document controller.
Ensure that all tasks / duties are carried out in accordance F+P procedure and standards as stated in the secretarial administrator Guide.

To support sales in pre-sales & post sales service
To ensure all documentation received are forwarded to relevant department service providers before cut off on a same day basis
All documentation received is handed over to relevant department
Follow up & coordination with RM’s and relevant department for any pending/returned/rejected documents on the same day basis
First line of contact for all RM’s

Being the initial point of contact between clients making contact by email, letter, telephone and fax and with organization.
Receiving, recording and passing mails received and dispatch it to the right persons.
Placing orders of office consumables and stationery as required.
Organizing meeting rooms by assisting in the circulation of papers, memos and minutes across the meetings member.
Archiving, examining and storing all organizational documents by manually and electronically.
Producing written correspondence as required.
Assisting the Marketer in marketing and public relations tasks, assessing and planning activities, and coordinating customer and client services as required.
Assisting the Marketing department in issuing of commercial license certificates, Hotel Bookings and other related arrangements for principles.
Organizing company functions, fairs and events.
Taking care of all kinds of events and/or exhibitions in terms of organizing, preparing passes and interacting with the clients & principals.

Processing of Credit Proposals for personal loans and credit card, pre-screening and data entry and pre-approval for all applications submitted.
Analyzing and reviewing all the submitted cases before forwarding to the sanction level for approval.
Managing the CPV (Contact point verification) team and monitoring all the conducted phone calls.
Providing any information that will be of guidance to the credit decision thru company CPV.
Maintaining MIS report on daily basis with all the call attempts during CPV.
Identifying & suggesting changes to enhance and improve process flow to increase productivity.
Alertness in detection of fraud applications and ensuring strict compliance in accordance with the Policy parameters.
Contribution to the team performance, development & effective working relationship with colleagues.
Managing and supervising the Data Entry team in the absence of the line manager.

Answering customer’s calls.
Following up Customer’s problems.
Collecting personal data from prepaid customer.
Following up tenders, purchasing, and quotations.
Closing deals with customers according to their needs with the best rate and highest quality services.
Following up payments from customers.
Opening new outlets.
Processing cash sales and sales agent.
Good negotiator with suppliers.
Cooperating with all division to achieve the company target.
Keeping the potential customers aware of the special offers.
Following up the renewal of existing client & collecting all required data for new clients.
Assuring that the clients receive the required items on time in good condition.
Working on increasing sales.
Keeping our A+ clients a ware of the stock availability.