shereen khalifah

CUSTOMER SERVICES SUPERVISOR at اعلانات

• Syria - Damascus
• April 2007 to September 2010

Marketing research, (Mirac for Research) - Riyadh: ksa 2006-2007 Responsibilities:
• Making questionnaires with the end users about product development that consist (shape-size -color and acceptable of changing .
• Input and predicate data that made the database.
• Controling the office and implementing management decisions
• Specify the most consuming areas through analyzing database.
• Deliverering results, performance reports that reflect my responsibility.
• Responsible for a wide range of developmental duties.

Tele.Marketing, ( United Group - Baladna Newspaper ) - Syria 2008-2009 Responsibilities:
- Dialling with end users.
-Identifying the products and explaining the characteristic.

Customer service supervisor, ( United Group - Al waseet Newspaper ) - Syria: Damascus 2010

Responsibilities:
Customer services by taking the notes from customers and following their problems.
Responsible for a group of employees with regard to customer service.
Increase the productivity of the company’s classified and commercial advertising.