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تم إلغاء حظر المستخدم بنجاح
Shereen Laura ماري, Performance Manager

Shereen Laura ماري

Performance Manager·Etihad Airways

الإمارات العربية المتحدة

بكالوريوس, Business Management

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 0 أشهر

Performance Manager

يناير 2014 - مايو 2016

Etihad Airways

أبو ظبي، الإمارات العربية المتحدة

يناير 2014 - مايو 2016

● Manage and ensure compliance of all uniform standards through various measures and initiatives of 5, 500+ Cabin Crew.
● Conduct Style & Image checks on Cabin Crew at various locations such as Training Academy, Airport or Head Office.
● Conduct Performance meetings providing feedback as well as action disciplinaries where necessary based on crew performance.
● Provide support, guidance, coaching and counselling to all Crew members who may need assistance.
● Effective communication between self and other stakeholders within our division on any updates to manuals, processes and procedures.
● Assist and support Recruitment and Corporate events/film shoots to ensure Style & Image guidelines are consistently maintained - also conduct Recruitment utilizing prior interview skills experience.
● Manage the ‘Etihad Lifestyle Program’ which is a program designed to assist Cabin Crew to have a healthier lifestyle.
● Deputise for Performance Managers when on leave or during the appraisal period.
● Conduct Style & Image Sessions creating awareness of the importance but additionally setting standards to be followed as per procedure.
● During Airport disruptions, standby member to assist the airport team in their tasks if required.

مجال الشركة:
شركات الطيران
الدور الوظيفي:
الموارد البشرية والتوظيف

Recruitment Officer - 2

يونيو 2012 - ديسمبر 2013

Etihad Airways

أبو ظبي، الإمارات العربية المتحدة

يونيو 2012 - ديسمبر 2013

● Lounge and Guest Services Recruitment (Local and Worldwide) - Screening/Shortlisting of applications, process planning, organizing Assessment days, continued correspondence with candidates.
● Etihad Recruitment Ambassador working closely with partner airlines creating/implementing their Cabin Crew recruitment process (Air Seychelles and Air Serbia)
● Dealing with Line Management to fulfill their manpower needs from a recruitment perspective.
● Deputizing for Internal Recruitment Manager whilst out of office.
● Internal Recruitment enabling promotion of existing crew (Progression to
senior roles. E.g. Cabin Senior, Cabin Manager)
● Leading and Conducting Assessment Days with a team of recruiters abroad and within UAE
● Continued involvement and support in recruitment of all categories of Cabin Crew (Cabin Senior/Cabin Manager/F&B Manager/Inflight Chef) Screening/Shortlisting of all In­Flight
● Corresponding and meeting with Recruitment agencies with regards to potential candidates
● Organization of Recruitment drives (Hotel bookings, meeting halls, travel itinerary)
● Assist candidates (potential and new) with any enquiries regarding the available positions

مجال الشركة:
شركات الطيران
الدور الوظيفي:
الموارد البشرية والتوظيف

Recruitment Officer - 1

سبتمبر 2008 - يونيو 2012

Etihad Airways

أبو ظبي، الإمارات العربية المتحدة

سبتمبر 2008 - يونيو 2012

Key Responsibilities:
• Screening/Shortlisting of all In-Flight applications (Cabin Crew, F&B)
• Leading and Conducting Assessment Days with a team of recruiters abroad and within UAE
• Involved in Recruitment of all categories of Cabin Crew (Cabin Senior/Cabin Manager/F&B Manager)
• Corresponding and meeting with Recruitment agencies with regards to potential candidates
• Involved in implementation of Etihad Airways Careers Website as well as Online Recruitment System (i-grasp) - Super User Access
• Organisation of Recruitment drives (Hotel bookings, meeting halls, travel itinerary)
• Assist candidates (potential and new) with any enquiries regarding the positions

مجال الشركة:
شركات الطيران
الدور الوظيفي:
الموارد البشرية والتوظيف

Recruitment Executive

أكتوبر 2007 - سبتمبر 2008

Etihad Airways

أبو ظبي، الإمارات العربية المتحدة

أكتوبر 2007 - سبتمبر 2008

Key Responsibilities:
• Screening/Shortlisting of all Cabin Crew Applications
• Sending Correspondence to candidates for interview
• Travelling to assist on Assessment days worldwide
• Using interview skills to conduct 1-1 interviews with candidates
• Assessing candidates during Recruitment activities
• Dealing with Cabin Crew/F&B Agencies
• Implementing changes in the Recruitment Process

مجال الشركة:
شركات الطيران
الدور الوظيفي:
الموارد البشرية والتوظيف

Executive Secretary to EVP-Human Resources

يونيو 2007 - أكتوبر 2007

Etihad Airways

أبو ظبي، الإمارات العربية المتحدة

يونيو 2007 - أكتوبر 2007

Key Responsibilities:
• Scheduling of meetings/Taking “Minutes of meeting” notes
• Dealing with incoming phone calls
• Assisting the EVP with his day-to-day operations
• Maintaining correspondence with colleagues in relation to HR issues
• Working on MS PowerPoint to create presentations for HR meetings

مجال الشركة:
شركات الطيران
الدور الوظيفي:
الموارد البشرية والتوظيف

التعليم

American University in Dubai

ديسمبر 2006

ديسمبر 2006

بكالوريوس، Business Management

الإمارات العربية المتحدة

International School of Choueifat

يونيو 2002

يونيو 2002

الثانوية العامة أو ما يعادلها، High School diploma

الإمارات العربية المتحدة

International School of Choueifat

يونيو 2001

يونيو 2001

دبلوم،

الإمارات العربية المتحدة

International General Certificate of Secondary Education (IGCSE): Maths, English Language, English Literature, French, Biology, Economics, Business Studies

Skills

Minutes
Expert
Minutes
Expert
French
Expert
French
Expert
Education
Expert
Education
Expert
Economics
Expert
Economics
Expert
MS Office products
Expert
MS Office products
Expert
i-grasp online recruitment system
Expert
i-grasp online recruitment system
Expert
Interview Skills trained
Expert
Interview Skills trained
Expert
Minutes
Expert
Minutes
Expert
French
Expert
French
Expert
Education
Expert
Education
Expert
Economics
Expert
Economics
Expert

اللغات

الانجليزية
متمرّس

الهوايات

  • Travel, Entertainment, Outdoor Activities, Swimming, Keeping up­to­date with Current Affairs.