Senior Sales Executive
Alamia Outdoor
Total years of experience :7 years, 3 Months
From: 2010
Job Title: Senior Sales Executive
Employer: Alamia Outdoor
Job Description: • Maintain and develop a computerized customer and prospect database.
• Plan and carry out all contracting activities (principally direct mail) to agreed budgets, sales volumes, values, product mix and timescales.
• Create with Senior Sales Executives best offers for major accounts
• Respond to and follow up the contracting procedures with the financial department
• Screen and scan regularly as agreed in the planned reporting systems all Out door Ads weather they are rented empty or out of service due to technical or legal problems.
• Monitor and report on activities and provide relevant management information.
• Follow up sold Ads with Operations and Maintenance Unit through the Technical assistance and outdoor coordinator.
• Follow up payments and money transactions
• Follow up contracts renewals
• Carry out market research, competitor and customer surveys.
• Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.
• Manage the external marketing agency activities of telemarketing and research.
• Attend training and to develop relevant knowledge and skills.
sales assiciate
(Provider Of A.R.T Channels) *2009 -
Title:-Retention Agent
• Worked as a Retention agent as a member of the C.R.M team in Egypt.
• Worked on a variety of projects including anti-churn project through an ambitious plan of customer reinstatement.
• Inquiring about the most frequent problems that cause customers' dissatisfaction and trying to solve it as soon as possible.
• Apply and implement the service quality in handling customers' inquires and complaints in a friendly and efficient manner targeting customers' renewal.
• Follow up with customer, branches and sub branches in anticipation of the completion of the selling process.
• Preparing survey and statistics related to the number of customers' renewals and rejections.
• Informing customers with the recent and up to date promotions and capitalize on them
• Upgrading customer packages according to their interests and financial affording
Current Employments
IV) Company: Radio-Shack (Maadi Branch) *2008 - June 2009
Title: -Sales Representative
-Shift Leader
-Vodafone Sales Representative & Customer Service
IVV) Digital Services Egypt
III) Company: Radio-Shack (Haram Branch) *2007 -2008
Title: Sales Representative
II) Company: Century 21 (Real Estate) *Feb.2007-Sept.2007
Title: Sales Representative
good
Educational Information:- ↘✈High School: Canal Language School, Thanawia Amma.
↘✈Business Administration, English Department, Modern Academy