Customer service agent
vodafone copmpany
Total years of experience :6 years, 4 Months
Making outbound calls and receiving inbound calls sorting out problems concerning customers phone taking the payment for the bills promoting vodafone products
) CIB Bank in Cairo since 1998 to 2001 of customer service .) Teleperformance comunications in egypt in samsung products as a call center agent since2002 till 2005) Stream call center in egypt as ateam leader since 2007 till 2009) Vodafone UK in Egypt since 2009 till now as a customer service agent.