Chief Technology Officer (CTO)
Applications payment systems & Development APSD (Masary)
Total years of experience :30 years, 0 Months
• Setting a vision for how technology will be used in the company.
• Managing technology budgets and time frames.
• Responsible for overseeing all technical aspects of the company.
• Works with Executive Management to grow the company by technological resources.
• Develop technical aspects of the company strategy to ensure alignment with its business goals.
• Supervise system infrastructure to ensure functionality and efficiency.
• Monitor KPIs to assess technological performance.
• Build quality assurance and data protection processes.
• Ensuring technologies are used efficiently, profitably and securely.
• Evaluates new technology and makes recommendations on technological solutions.
• Identifies competitive advantages and technological trends for the benefit of the company.
• Implemented new tools and technologies such as continuous integration, automated deployments, and testing.
• Managing technology Audits.
• Lead the company to be a PCI card present Certified.
• Responsible About Egypt, Jordon, and Morocco Countries.
• Specializing in strategic business leadership and projects roadmap.
• Proven ability in leading organizations and teams to new levels of performance by utilizing business acumen and targeted leadership of highly matrixed environments that drive alignment and achievement of corporate goals.
• Negotiated with and selected vendors for Telecommunications and Information Technology products, systems, and services.
• Managed vendor performance after implementation.
• Planned and managed physical-to-virtual server migration; retired over thirty servers and saved over $80K in operating expenses.
• Planned and managed a technology budget of up to $1.7 million annually.
• • Responsible About Egypt, Jordon, and Morocco Countries.
• Built and trained a team of 15 Engineers for Professional Services and Support.
• Design and Implement Americana call center to serve 350 Restaurants with 365 Agents and Supervisors.
• Reduce the IT department Spent by 10 % using Automation and control of Accessories.
• Trusted with a $1, 000, 000 budget for new Hardware and Software.
• Negotiating Deals with Vendors for new Equipment's and Maintenance Contracts.
• Hands-on, dedicated professional with over 15 years of experience in senior IT management.
• Recognized for delivering leading edge solutions that consistent meet complex business requirements.
• • Building and Construct Egypt IT Team
• Diagnosed and troubleshot hardware and software issues.
• Performed disaster recovery operations, including data back-ups.
• Tested systems to ensure the elimination of bugs or viruses.
• Configured hardware and drivers to ensure maximum performance on computers throughout the laboratory.
• Managed multiple servers and diagnosed network related issues to maintain a stable networking environment.
• Strong decision-making skills.
• Having hands on approach and leading by example.
• Implementing company procedures and plans.
• Ensuring that standards are consistent.
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• Implementation Engineer and support for IBM Payroll personal Package.
• Lead and finalize implementation and Modification of IBM Payroll personal Package in Nestle, Esso, and Gezira Sheraton to a successful end.
• Investigated and resolved restaurant managers issues and complaints regarding operational matters.
• Handled all queries and restaurant managers feedback in a professional manner.
• Provided in-house and client tech support for all levels.
• Executed software and hardware upgrades as needed or scheduled, including emergency roll-outs.
• Created and updated network documentation and inventory.
• Analyzed business needs and translated them into functional requirements.
• Coordinated with developers and third party vendors to code customized solutions
DMS is one of the leading software companies in Egypt and the middle east. It was founded in 1983. IBM Business • Provided support planning and design engineering during detailed circuit audits.
• Achieved a 99% customer satisfaction rate as measured by a customer survey three times.
• Prepared test scripts and executed testing for simple coding and system changes.
• Regularly attended and presented product training sessions and informational workshops for client employees to ensure optimal results.
• Successfully Run ERP Implementation for BPCS (Business Planning and Control system).
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• Perform pre-sales technical presentation.