Sherif Gindy

- Automated routine infrastructure tasks using PowerShell, including system checks and Exchange admin workflows, which
reduced manual effort in daily operations.
- Assisted with server maintenance, network configuration, and system upgrades, working alongside senior engineers to
troubleshoot and resolve production issues.
- Built internal tools using Microsoft Power Platform to replace external vendor solutions, including early versions of an in-house ticketing system tailored to internal workflows.
- Designed and developed a supply chain website using Power Pages, handling the UI with custom CSS and connecting live SAP data through Power Automate SAP APIs.
- Created Power Automate flows to integrate SAP procurement and supply chain data into business processes, improving visibility and reducing manual handoffs.
- Supported hybrid cloud and Azure migration efforts, gaining hands-on exposure to infrastructure modernization and cloud transition planning.

Conducted experiments focused on medical applications, optimization techniques, and sensor development (LVDT sensors, LiDAR, acoustic energy harvesting); designed complex 3D mechanical prototypes, co-authored a research paper under IEEE review, and mentored senior undergraduates in project development.

- Provided comprehensive IT support, including Active Directory administration, Windows OS installation, troubleshooting, performance optimization, and service pack updates.
- Delivered Level 1 and Level 2 systems and network support (IP addressing, DNS, DHCP, VPN), using ITSM tools to
manage incidents and service requests within SLA timeframes.
- Collaborated with Security, Security Operations, and System Administration teams to coordinate system and network activities and ensure smooth, reliable operations.

Gained training in 3D CAD modeling with Autodesk Inventor and applied HSM tools to simulate milling processes, generating G-codes for precision CNC manufacturing.