Information Technology Technician
the supreme legislation committee
Total des années d'expérience :14 years, 11 Mois
- Providing Support by Answer the calls and whatsapp (First-line support) for Dubai, Turkey, Spain, Senegal and Egypt Branches 24/7
- CCTV, Telephone, Cat5 and Cat6 Structure cabling and cramping racks for new branches
- Managing company VPN, Firewall (Fortigate), internet, network, Printers, Barcode Scanner, servers, CCTV, GPS, DHCP, DNS, Active Directory in Dubai, Turkey, Spain, Senegal and Egypt
- Install and configure software and hardware
- Network and PCs Security with updating antivirus for PCs
- Installing and configuring new computer hardware, software, company systems, networks, and Devices
- San Storage administrator - Set up accounts and workstations
- Installing and configure AS400 Software
- Build an internal Network and WiFi with technical documentation, manuals and IT policies
- Ensure proper backup of all business related, user relevant data
- Assisting the retail program "Suntech" for jewelry and gold
- Monitoring and maintaining computer systems, networks and connections with PRTG
- Hosting, Email and Company Website (Wordpress)
- Manage Virtual Machines
- Setup accounts for new users and new machines and guests
- Other duties as assigned
Provide Full Support for all company clients
- Find solutions
- Helpdesk Support Service
- Network Support service
- Servers administrator
- Surveillance
- Remote support EX.
- Resolve the tickets with manage engine IT helpdesk (ITIL) Service Desk
- Set up accounts, workstations and POS
- Troubleshooting issues for 24 branch + HQ
- Structure cabling for CCVT, Network and Telephone and cramping racks, Panels for new stores and HQ
- Receiving calls and providing support (Second-line support) 24/7
- Solving Issues and find solutions with ISP, VPN, LL Provider (Etisalat)
- Managing company VPN, Firewall (Fortigate), internet, Network and WiFi, servers, CCTV, DNS, DHCP, Active directory for all branches (24 branch) and HQ
- Install and configure PRTG and monitoring Connections
- Installing Finger Print Machines and configure Time attendance software for 24 Store and HQ with rolling Fingerprint for more than 750 Employees
- San Storage administrator
1. Design, create, implement and install computer networks.
2. Administers and manage computer networks including hardware, software, applications, and configurations.
3. Create user profiles on the network and adjust information, software, and application permissions and privileges.
4. Maintain and enforce the group’s IT policy via the network.
5. Maintain security and privacy of company site's domains.
6. Apply Implement the maintenance plan for all software and hardware as directed by the direct manager.
7. Troubleshoot, diagnose, solve hardware, software, or other network and system problems, replace defective components when necessary for local and external sites, and provide on-call & remote support for any IT issues through a ticketing system
8. Fix defective hardware via the electronic hardware maintenance centre
9. Coordinate with service providers to troubleshoot problems when necessary
10. Perform systemized back-ups for all company computers.
11. Recommend software and hardware specifications for procurement purposes, and verify them before purchasing takes place.
12. Perform hardware maintenance for handheld devices, fingerprint system, and printers
13. Create a software and hardware maintenance plan to be approved by the manager, and implement the plan
14. Perform installation, configuration, and support of 3G routers in DRS and PRS, and troubleshoot all software issues related to readings, pressures and station information
15. Create of communication cables between station's PLCs and computers
16. Store IT stocks, and archive IT department hardware and software documentation
Le lien a été supprimé pour non-respect des conditions d'utilisation. Veuillez contacter l’équipe d'assistance pour plus d'informations.