IT Manager
almisbah
Total years of experience :15 years, 10 Months
- Manages the IT Department connected to all other departments.
- Guide Employees in company to apply their business cycles on ERP System.
- Manage the Information System Team Including Network, Applications and Users Support.
- Managing all Organization technologies, Providing Technology support and Training.
- Managing the IT Department Across the Company and supervising the IT Staff with Different Levels.
- Manage the IT Budget and Expenditure on hardware and software.
- Strengthen the IT Infrastructure through to implementing new technologies.
- Train Employees on supports applications.
- Develop Reports Required by Other Departments.
- Support & answer all Branch users’ inquiries regarding computer software and hardware operation to resolve problems.
- Install and configure computer hardware, operating systems and applications.
- Troubleshoot system and network problems as well as diagnose and solve hardware/software faults.
- Configuring, Troubleshooting and Administration of Terminal Services and Remote Desktops.
- Managing IT stock of equipment & inventory.
- Full responsibility of establishing and developing IT projects.
- Design & Construct networks and infrastructures from initial conception to completion.
- Implement the VPN tunnel between H.O & branches with ISP.
- Installing and Maintaining Printers, Scanners and Faxes.
- Performing & monitoring daily backups.
- Supervising fingerprint attendance.
- Manage maintenance and upgrading PCs, Printers and Network (CISCO Routers 800 series, Switches, AP, Servers and Cabling etc).
- Installing, Managing & Troubleshooting the ERP system.
- Install SQL database.
- Update, modify and delete data from the database.
- Manage the database views, tables & procedures.
- Edit Reports Using Crystal Report 8.5
- Database Maintenance.
- Patching IT racks, APC UPS, Barcode Scanners & Printers.
- Managing and configuring Linksys & Ubiquiti Wireless Access Points.
- Cyberoam UTM Appliance CR25iNG Administration.
- Manage SYMANTEC Endpoint Protection Manager 11.7 for 45 Clients.
- Manage and schedule daily backup process Throw SYMANTEC Backup Exec 2012.
- Manage Engine Service Disk Plus.
- Exchange Server 2010 Installation, Implementation & Maintenance.
- Handle Customers’ inquiries related to technical and ADSL Problems
- Provide the customers with quick solutions and exceed their expectations
- Implement, configure, maintain the VPN between client's branches with Linksys RV042 VPN.
- Manage DNS, DHCP &FTP Company Servers
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