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تم إلغاء حظر المستخدم بنجاح
شريف عمر, Footprint Implementation & Operations Project Manager

شريف عمر

Footprint Implementation & Operations Project Manager·Saudi Telecom Company - Stc

المملكة العربية السعودية

بكالوريوس, Bachelor of Commerce

الخبرة العملية

مجموع سنوات الخبرة: 27 سنوات, 3 أشهر

Footprint Implementation & Operations Project Manager

يوليو 2025 - حتى الآن

Saudi Telecom Company - Stc

الرياض، المملكة العربية السعودية

يوليو 2025 - حتى الآن

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Consumer Sales Operations Senior Manager

يوليو 2017 - نوفمبر 2024

Telecom Egypt- WE

القاهرة، مصر

يوليو 2017 - نوفمبر 2024

• Led a diverse team of 83 professionals, driving collaboration and innovation in a fast-paced environment.
• Successfully launched a mobile operator, achieving rapid subscriber growth and market penetration.
• Formulated and executed comprehensive sales strategies, enhancing revenue through both direct and indirect channels.
• Streamlined supply chain operations, ensuring efficient product availability while mitigating risks through strategic supplier partnerships.
• Developed and implemented robust sales systems and processes, significantly improving operational efficiency and performance metrics.
• Leveraged data analysis to inform business development initiatives, aligning operational goals with organizational growth strategies.
مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Projects & Sales Requirements Expert

يناير 2014 - يونيو 2017

Saudi Telecom Company

الرياض، المملكة العربية السعودية

يناير 2014 - يونيو 2017

• Spearheaded the launch of the inaugural e-Auction system in the Middle East, driving a remarkable 250% increase in premium number sales profits.
• Optimized resource allocation and reporting processes for over 10 million subscribers, resulting in significant 20% cost savings.
• Directed the successful integration of CRM systems, which improved customer data management and effectively reduced instances of fraud.
• Orchestrated retail marketing IT projects to foster continuous enhancements in customer service and sales efficiency.
Key Achievements:
• Developed comprehensive dashboards and KPIs to effectively monitor service performance and drive strategic decision-making.
مجال الشركة:
الاتصالات والشبكات

Business Planning & Analysis Manager

يونيو 2010 - ديسمبر 2013

Fawry For Banking Technology and Electronic Payments

القاهرة، مصر

يونيو 2010 - ديسمبر 2013

• Led comprehensive market analysis to identify growth opportunities for a diverse portfolio of products, enhancing strategic decision-making.
• Developed and implemented advanced dashboards and reporting systems to monitor and optimize performance across sales and customer service teams.
• Managed a high-performing audit team, driving continuous quality assurance and performance enhancement initiatives.
Key Achievements:
• Boosted annual revenue significantly through meticulous cost and profit analysis, maximizing profitability at each point of sale.
• Pioneered innovative commission structures and sales competitions, fostering a culture of competitive excellence and motivation within the sales force.
مجال الشركة:
الخدمات المالية

Sales Systems & Processes Manager

فبراير 2007 - مارس 2010

Etisalat E&

القاهرة، مصر

فبراير 2007 - مارس 2010

• Spearheaded the development of a comprehensive distribution tracking system, optimizing operations for over 3, 000 sales channels.
• Executed strategic incentive programs and operational improvements, significantly reducing fraud and enhancing sales productivity.
• Systematically documented sales processes, service level agreements, and operational workflows to ensure clarity and compliance.
Key Achievements:
• Successfully launched e-Top-up and enterprise systems, resulting in streamlined operations and improved user experiences.
• Conducted training sessions for sales teams and partners, driving the successful adoption of innovative tools and systems.
مجال الشركة:
الاتصالات والشبكات

Sales Analyst

يونيو 1998 - يناير 2007

Orange "Mobinil"

القاهرة، مصر

يونيو 1998 - يناير 2007

• Achieved a remarkable growth in points of sale from 340 to over 24, 000, utilizing both qualitative and quantitative metrics for strategic decision-making.
• Leveraged data analysis to optimize distributor remuneration and streamline operational processes, driving efficiency.
• Developed a comprehensive distribution support system, facilitating real-time tracking of sales activities and enhancing responsiveness.
• Strengthened market presence and improved stock management practices, leading to superior performance against competitors.
• Collaborated cross-functionally to align business development initiatives with operational goals, ensuring sustainable growth and profitability.
مجال الشركة:
الاتصالات والشبكات

التعليم

Ain Shams University

يونيو 1999

يونيو 1999

بكالوريوس، Bachelor of Commerce

مصر

Ain Shams University

يونيو 1999

يونيو 1999

بكالوريوس، Accounting

مصر

المعدل التراكمي (نقاط): 3.3 من 4

المعدل التراكمي (نقاط): 3.3 من 4

Skills

Good Computer skills MS Office Visio & MS Project
Expert
Good Computer skills MS Office Visio & MS Project
Expert
Developing Systems & Processes Customer Service
Expert
Developing Systems & Processes Customer Service
Expert
Business processes improvement quality enhancement
Expert
Business processes improvement quality enhancement
Expert
MS office Excel Visio access
Expert
MS office Excel Visio access
Expert
Production Planning and Project Management
Expert
Production Planning and Project Management
Expert
Sales Strategy & Operations
Expert
Sales Strategy & Operations
Expert
Business Development
Expert
Business Development
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
CRM & Sales Systems
Expert
CRM & Sales Systems
Expert
Process Optimization
Expert
Process Optimization
Expert
Team Leadership & Management
Expert
Team Leadership & Management
Expert
ERP & CRM Systems
Expert
ERP & CRM Systems
Expert
Market Analysis & Forecasting
Expert
Market Analysis & Forecasting
Expert
Financial Analysis & Cost Management
Expert
Financial Analysis & Cost Management
Expert
SALES OPERATIONS
SALES OPERATIONS
BUSINESS DEVELOPMENT
BUSINESS DEVELOPMENT
SALES STRATEGY
SALES STRATEGY
MANAGEMENT
MANAGEMENT
TELECOMMUNICATIONS
TELECOMMUNICATIONS
FINANCIAL SERVICES
FINANCIAL SERVICES
LEADERSHIP
LEADERSHIP
INNOVATION
INNOVATION
REVENUE GROWTH
REVENUE GROWTH
STRATEGIC PLANNING
STRATEGIC PLANNING
MS Word, PowerPoint, Excel, Project, Visio, Access
Expert
MS Word, PowerPoint, Excel, Project, Visio, Access
Expert
Database Management & Design
Expert
Database Management & Design
Expert
Good Computer skills MS Office Visio & MS Project
Expert
Good Computer skills MS Office Visio & MS Project
Expert
Developing Systems & Processes Customer Service
Expert
Developing Systems & Processes Customer Service
Expert
Business processes improvement quality enhancement
Expert
Business processes improvement quality enhancement
Expert
MS office Excel Visio access
Expert
MS office Excel Visio access
Expert
Production Planning and Project Management
Expert
Production Planning and Project Management
Expert

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

التدريب
Managing Daily Actions
Managing Daily Actions
Jan 2001