محمد عيسى

As an HR and Support Services director, I strategically lead key functions that drive our organization’s growth, efficiency, and strategic goals, including:

• Talent Acquisition
Develop and enhance a strategic talent acquisition function that aligns with the organization's needs, ensuring the recruitment of the right candidates and a smooth onboarding process to our business operations. This proactive approach focuses on discovering, attracting, and securing qualified individuals who resonate with our long-term goals and organizational culture.

• HR Operations
Applying core HR services including payroll, compliance, HR systems, and employee relations. These core HR services are essential for driving seamless operations. These services are designed to empower both employees and the organization, ensuring efficient integration and engagement through the implementation of reliable people services.

Organizational Development (OD)
plays a crucial role in enhancing an organization’s overall effectiveness and performance through thoughtful interventions and strategic initiatives.

Training and Development (T&D)
An essential part of OD focuses on designing training programs that align with the company's business strategy. This involves identifying business objectives, assessing necessary employee skills, and creating engaging programs to develop those capabilities. Collaborating on these initiatives fosters a more skilled workforce that drives organizational success.

• Government Relations
Ensuring full compliance and maintaining strong ties with government and regulatory bodies.

• Legal Affairs: Handling legal compliance, contracts, and risk management to safeguard and support the organization.
Strategic Vision

• IT Applications
Driving digital transformation through enterprise systems that improve efficiency and data-driven decisions.

• IT Operations
Managing secure and scalable IT infrastructure to support business continuity and daily operations.

• Develop the HR & Organizational Development strategy in line with business objectives
• Provide strategic leadership, improvement, design and delivery of a first class HR Service
• Ensure that the company’s strategic direction in respect of people management and development is developed and delivered through a range of coherent and cohesive plans, strategies and projects.
• Waving a talent acquisition process and criteria for improving company selections which are specified for all industries needs such as FMCG.
• improve current or future employee performance by increasing an employee's ability to perform through practical training courses.
• Designing a KPI and PMS indicators to control the staff performance and to reach to the maximum staff performance.
• Approaching different manpower solution that should save the cost, improve Saudizaion via HRDF, apply rotating and set a secession plan.
• Leading all benefits, employee relation and administration activities with full supervision and responsibilities.
• Conduct analysis of compensations, job descriptions and salary scales.
• Ensure updating all HR policies, procedures and arrange for full implementation.
• Forecast HR annual budget and salary increase.
• Administrate and manage employees insurance plans.
• Advise employees regarding labor office regulations, benefits and compensations policies, personnel procedures and classification programs.
• Increase employee engagement, employee satisfactions and employee retention.
• Create a suitable environment fits the company and aligned with mission and vision of RADWA company.
• Insure and maintain GOSI payments and activities transactions a cross employee.
• Leading all benefits, employee relation and administration activities with full supervision and responsibilities via an ERP system/ Oracle i12.
• Conducting and managing all the operations on the ERP system (Self service, structuring, compensations and tickets).

• Leading all benefits, employee relation and administration activities with full supervision and responsibilities via an ERP system/ Oracle i12.
• Conducting and managing all the operations on the ERP system (Self service, structuring, compensations and tickets)
• Medical Insurance: managing all the medical insurance benefits and compensations regarding to the company's benefits scale and updating all their insurance dues on the payroll.
• GOSI: Entering & maintaining all employees’ information on the GOSI System and finalize all the inspectors requirements.
• Government relations: Following up with the labor office, HRD, Jeddah chamber, and GOSI to finalize all the companies' requirements and needs.
• Recruiting: managing and summarizing all the rerouting activities; such as, searching internally and externally for candidates, arranging all the arriving relative concerns and managing all the visa government procedures.
• Tracking drivers: As a part of our operation recruitment, we track and observe all fleet’s buses to ensure accurate number of active drivers that match the payroll's data.
• Banking: I have worked on developing the bank services that provided for our company with the commercial banks in KSA .
• New Tenders: Preparing and updating a complete orientation guide. Clarifying the company’s services in purpose to compete on any tender is highly requested.
• Company's Policy: Weaving and advising a new policy to correspond the company’s requirements and needs.
• Traffic: Supervising all the tasks that related to government organizations such as: visa, traffic, drivers’ license, medical exams, and violations).
• Hajj: Supervising the Hajj's operation rooms to result a periodical reports that reflects the busses movement operation.

• Manage interview dashboards with candidates and dept. Heads (telephone interviews, face to face interviews, may also include booking travel arrangements and necessary accommodations).
• Arrange recruitment events (career fairs, campus events…).
• Arranging, tracking and managing all recruitment processes and steps.
• Conducting reference check on selected candidates.
• Tracking and updating recruitment progress for all vacancies through the Recruitment Dashboard.
• Managing all vacancies requisitions of year’s headcount for all departments.
• Sending weekly recruitment reports to HR Manager.
• Managing employees compensations via ERP system.
• Finalize each month payroll and other employees related compensations.