Sherif Refaat, Portfolio Manager

Sherif Refaat

Portfolio Manager

Unique Properties Broker

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, V. Good
Experience
16 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :16 years, 7 Months

Portfolio Manager at Unique Properties Broker
  • United Arab Emirates - Dubai
  • My current job since May 2017

Managing Portfolio of group/Individual investor. I work with trusted developers, such as Emaar, Meraas, Dubai Properties and more. I Deal with READY & OFF-PLAN properties, as well as property Management.

Senior Relationship Manager at DAMAC Properties PJSC
  • United Arab Emirates - Dubai
  • October 2013 to March 2017

* Execution of all Sales activities and operations of the Company and Managing regional global client relationships in various locations to achieve set targets and maximize the cross selling of all projects and product.
* Promote Company sales through identifying new leads and to achieve or exceed assigned sales targets and provide support to the retire team members in terms of negotiating sales deals variations in price, closure of sales, delivery and specifications.
* Offers professional sales long term customer relationships, successfully communicated with international clients from diverse cultures.
* Attending events and exhibitions in order to sell and work closely with marketing team to develop promotional events e.g. road shows, gala dinners, etc. to network with corporate and high net worth potential customers who can be captured as revenue generating customers in Dubai, UK, Africa and Middle East.
* Adheres to all company policies, procedures and business ethics codes.
* Conducting research exercises in the Dubai property market with regards to market pricing, and newly-launched projects by competitors.
* Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, 
and relevant internal liaison.
* Conducting research exercises in the Dubai property market with regards to market pricing, and newly-launched projects by competitors.
* Working closely with agents/brokerages to conduct Sales and promotion campaigns for each major project & new launches.
* Responsible to ensure that all team members is trained on the product before commencement of any sales program.
* Acting as Sales Manager with all the new joiners, providing them with all the necessary support in terms of projects, product knowledge and booking procedures.
* Attending their client’s meetings as a senior and to educate them how to identify the client’s needs and how to catch up the closing stage.

Customer Service Manager at RAK BANK
  • United Arab Emirates - Dubai
  • March 2010 to August 2013

Managing a team that focuses on selling bank product, personal loans/credit cards/car loans & business loans. • Performs a variety of sales and service activities to both retail and corporate Banking customers. • Achieving assigned target & contributing to the entire branch targets. • Communicating with Senior managers, assuring to deliver assigned monthly branch target. • Handles high net worth clients, offering financial products, advises on investments in mutual funds and fixed deposits. • Experience in past paced and high volume environment, communication and interfacing with clients. • Anticipate and understand customer needs in order to provide advanced sales and customer service. • Exceed customer expectations in terms of speed, efficiency and certainty. • Investigating and resolving customer inquiries and complaints in a timely and empathetic manner.

Sales Executive at First Gulf Bank
  • United Arab Emirates - Dubai
  • August 2007 to February 2010

* Responsible for sales and after sales of persona finance products.
* Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, 
and relevant internal liaison.
* Transforming customer database into actual sales acquisitions
* Ensure an optimum customer satisfaction from per-sales to post-sales.
* Challenging any objections with a view to getting customer to buy.
* Attend team meetings and sharing best practices with colleagues.
* Attend training and develop relevant knowledge, techniques and skills.

Education

Bachelor's degree, V. Good
  • at High Institute for Specific Studies (Hotels & Tourism Studies)
  • May 2005

Hospitality,Tourism and hotel management

Specialties & Skills

Team Management
Client Relations
Real Estate Investment
Investment Advisory
Customer Service
Real Estate Development
Banking
Sales Management
Customer Service Management
Real Estate
Marketing
Investment Properties

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Swimming, Traveling, Listening Music, Selff-developing, Sport