Center of Expertise Learning & Development Partner – Egypt, North & Central Africa
Asea Brown Boveri Ltd (ABB)
Total des années d'expérience :7 years, 4 Mois
Center of Expertise, Learning & Development Partner - Egypt, North & Central Africa
• Transferred the Learning into a new modernized model to align with the Group Model throughout ENCA
• Design and deliver solutions to address local/regional needs, utilizing face to face and digital solutions
• Ownership for global target group portfolio
• Execution of group offerings, ensuring Global standards are met along with efficient investment
• Reduced vendors to 3 trusted vendors in the direction of ‘vendor rationalization’, by negotiating pricing and fees, while ensuring the continuation and enhancements of services
• Increased function visibility by having regular communication for the L&D process and service specifics to all relevant stakeholders
• Data analysis to ensure business priorities are met at all times
• Initiated Team Building events and activities both within the team and for the business
Planned and owned the Learning agenda by conducting a thorough TNA including stakeholders
•Coaching and certifying new trainers
•Enhanced the relationship with external key vendors and governmental entities
•Supported the Regional team for all Solution Center Programs in the Middle East, including the UAE, Qatar, Bahrain, Kuwait and Oman. By both planning and implementing
•A Key player in one of HSBC biggest acquisition projects by supporting the integration project between HSBC Oman and Oman International Bank (OIB), being one of the pioneer trainers to deliver Professional, Personal Skills programs, Technical and System support in Oman utilizing my bi-lingual skills to smoothen the delivery.
•Recognized on both the Local and Regional level and awarded by CEO Egypt and CEO Oman for the positive participation in "Our Journey to Success" project in Oman.
•Organized off site training sessions
•Smoothened the transition in the upgrade/changing in the bank system used by different departments by conducting On Hand and On the Job training sessions catered to different functions
•Increased staff engagement by initiating an extra activity that involved staff with artistic interests to participate and perform in short ‘Educational Guide films’ focusing on customer service. These films were written and directing by myself, utilizing the passion I have and studies I made for film-making
Bachelor of Arts, Accounting, Ain-Shams University, Faculty of Commerce (English Section), Grade Good, November 2001