IT Senior Application
Cairo specialised hospital
مجموع سنوات الخبرة :11 years, 9 أشهر
Responsible for a Hospital System
- Responsible for all Systems
- Responsible for Network
- Responsible for all devices
- Responsible for Backup
- Responsible for ISP Account
- Firewall Sophos
- Camera's
- Backup
- Responsible for all Systems
- Responsible for Network
- Responsible for all devices
- Responsible for Backup
- Responsible for ISP Account
Planning & implementation of technology-related processes,
System, telecommunications.
Maintenance of I.T. System, management of software & hardware, ensuring
24-hours coverage for hotel via procedures, analysis & resolution of system
questions & problems.
Analyze software/hardware problems to detect/correct deficiencies,
Malfunctions & irregularities.
Ensuring reliable data back-up and emergency recovery operations are
In place to maintain data security.
Assist with selection and implementation of new system related
Materials for proper integration
Manage contracts with I.T Vendors, consultants, service
providers, & review maintenance contracts to ensure accuracy &
Project completion.
Report status of I.T & Telecommunications operations/progress to
Director of Technology.
Review technology-related operations/equipment to ensure efficiency,
Productivity.
Maintain up-to-date detailed knowledge and records of all system changes
& updates.
Installing and configuring computer systems.
Diagnosing and solving hardware/software faults.
Install & troubleshoot software ( Opera, Materials Control, Accpac, Scala
Ving Card, Interfaces, Alcatel, Micros & Interactive T.V )
Ensuring reliable data back-up & emergency recovery operations are in
place to maintain data security.
Save image for all Software in case of lose by Acronis image backup.
Solving end users problem by phone & Remote.
Solving Clint internet Problems.
Supervise on new projects & Installation with providers.
Managing events & Conferences using internet.
•Achievements
Project 1 :
Finished Servers Software & Hardware upgrade from Win. Server 2008 to 2012
Project 2:
Replaced old Access point ( Cisco ) with new Brand ( Meru )
Was very expensive. As per Standard for Fairmont Hotel Head Office
Project 3:
-After 2 years we received more complains from clients about internet weak signal.i got permit ion from Head office to replaced access point ( Meru ) with ( Ruckus ) with good offer and installed it in guests rooms, public areas & Meeting rooms to solve Weak signal issue & to save cost when we need to repair or replace any access point damaged.
Project 4:
-Contract with new ISP with good offer to increase our speed from 30 MB.to 80 MB. By new 2 fiber cables . one Main & one backup. This make our guests very satisfied from Fairmont Service & Increase in Cash income to my Hotel because our client has become trustworthy and depends on us in meetings & conferences online.
Project 5:
-Replaced old PC’s that cant run Win. 7 with new PC’s . by schedule without effect in Hotel operations .
- Manage Help Desk Tickets
- Check Backup Daily
- Check Network
- Solve end users problems by phone or Remote
- Check New updates on Servers & PC's