Administration Officer
M. H. Alshaya Company - Qatar
Total years of experience :22 years, 8 Months
assist guest with their needs, provide excellent service in their dining experience
assemble their order for take apastries and dessert
check and label expiry of all products display at the counter area
make sure that the counter / bar area are always clean and organize
-manages the resources of the restaurant such as people, raw materials, equipment, machines, facilities, money, maximum utilization of resources
-analyze monthly performance of the store sales and profitability ( PnL ), and identifies root causes of variances and opportunities to improve performance
-exercises overall management of employees through the implementation of all policies, programs, SOPs, rules and regulation
-evaluates employees' performance to be able to reward good performance to ensure job satisfaction and success on the job
-disseminates all information through regular meetings with the team to keep them informed and updated and listen to their problems regarding work
monitors and submit daily and monthly reports
ensures that the restaurant is in full compliance with local health and other government requirements
-supervise the smooth flow of the restaurant along with the Store Manager
-assist the guests in answering their queries regarding food quality and service
-maintained the cleanliness and sanitation standards of the store
-motivate and train employees to work as a team
-monitor and check products displayed are of good quality and standard procedure in preparation was followed
-checking stock levels and ordering supplies
-train newly hired team members
- greeting and assisting the guest, assembles and punch the order at the POS machine
-prepares daily back up of the sandwich and bar station
-assemble the orders at the sandwich and bar station