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sheryl Juco, Shift Manager

sheryl Juco

Shift Manager·Mcdonald's

United Arab Emirates

Bachelor's degree, Mass Communication

Work experience

Total years of experience: 6 years, 2 months

Shift Manager

July 2008 - February 2012

Mcdonald's

Philippines

July 2008 - February 2012

manage shift, people, product and equipment
-daily product inventory and ordering
-prepare crew/ staff schedule
-attend monthly meeting on plans, updates and developments on store profitability
-communicate all issues that affect the store, internal and external customers
-handle customer complains/ concerns
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Quality Assurance Staff/ QMS Auditor/ Head Document Controller

May 2002 - October 2004

Omron Mechatronics of the Phils. Corp.

Philippines

May 2002 - October 2004

-handle customer complains and feedback
-head document controller of the company
-head Quality Management System Auditor (ISO 9001:2000)
-facilitate training and workshop for ISO auditor and document controllers
-create, review and revise company procedures, standards and forms
-performs any other duties deemed necessary by the management
Company industry:
Industrial Production
Job role:
Administration

Education

Columban College Olongapo City

April 2002

April 2002

Bachelor's degree, Mass Communication

Philippines

Skills

Training
Expert
Training
Expert
Store Management
Expert
Store Management
Expert
Customer Relations
Expert
Customer Relations
Expert
Quality Management Systems
Expert
Quality Management Systems
Expert
Excellent in English written and oral, knowledgeable in MS WORD, EXCEL, POWERPOINT
Expert
Excellent in English written and oral, knowledgeable in MS WORD, EXCEL, POWERPOINT
Expert
Training
Expert
Training
Expert
Store Management
Expert
Store Management
Expert
Customer Relations
Expert
Customer Relations
Expert
Quality Management Systems
Expert
Quality Management Systems
Expert

Languages

English

Expert

Filipino

Expert

Training and Certifications

Training
Advance Shift Management Course
Mcdonald's Training Center, Philippines
Nov 2010
Basic Shift Management Course
Mcdonald's Training Center, Philippines
Jan 2010
Food Safety Class
Mcdonald's Training Center Philippines
Jan 2010
Internal Quality Audit Workshop
TUV Rheinland Philippines Inc.
Dec 2003
Internal Auditor Training Course (ISO 9001:2000 & ISO 14001:1996)
Bureau Veritas Quality INternational BVQI
Oct 2002