GPS/HHC Coordinator / Admin office tasks
Binzagr Co.
Total years of experience :17 years, 8 Months
- Technical support for RVS HHC units, including:
1-Hardware
2-Software
3-Updates
4-Setting up new units
5-Maintaining records of equipments
6-Troubleshooting & problem solving on site
-GPS:
1-Install units on newly recieved vehicles
2-Monitor status of all fleet vehicles in terms of signal as being active or inactive
3-Extract reports from the system as per the need of management or users
4-Organize weekly technician visit schedules to attend company vehicles with faulty devices
5-Maintain a record of all vehicles for fast access and withdrawal of data when needed
-SAP:
Creation of new customers after receiving requests from Sales team, afterwards as a coordinator I verify availability of the outlet my self and then proceed with the creation process.
-BMB:
1-Creating routes
2-Assigning clients to RVS routes
3-Utilize BMB reports to monitor data synchronization & HHC status
4-Maintaning routes for geo coding projects.
Geo Coding:
1-Entry of all customers in Eastern province into the system
2-Train sales team on the geo coding process and how to use the HHC set to geo code clients accurately.
3-Trouble shoot and resolve issues that might occu during the geo coding process such as signal issues/clients unavailable within the HHC set, etc...
4-Maintain lists of clients with geo coding status as per the BMB system.
Follow up new projects which are launched by Channel development
Monitor progression of projects step by step and report how the projects are progressing to higher management
Explaining points of interests and upcoming upgrades to current systems to employees
Look after all branches within the cluster, Dammam, Hofuf and Hail
Visit branches on monthly bases to ensure stability of sales systems, RVS HHC devices and all related systems and devices
Resolve all issues that were not possible to be solved remotely
Communicate with support team in CSD for required queries and updates, also reporting system issues which can’t be solved within the branches
This job is consisted of two main parts:
1- Sales
2- Implementation
Some of the accounts require direct sales deliveries, which is counted as sales activity. Other accounts require ONLY implementation of planograms and shelf displays of our items, so the sales process to those accounts is kept at minimum level.
I am looking after a total of 9 hyper markets in the area of Hofuf, managing a team of merchandisers whom task is to make sure shelves are arranged correctly and also make frequent checks on availability of our items in the warehouse of the customer.
I spend most of my time in the market, visiting my outlets, meeting store managers and building the relation with them to ensure we get their support and to make whatever we are doing in the outlets go easy and smooth.
Responsible of the following tasks:
1- Managing the BM office and the VPO office
2- Arranging traveling bookings to all staff
3- Coordinating with IT department in H/O regarding all IT issues
4- Maintaining and managing van salesmen hand held computers and printers
5 - Meeting rooms allocation
6 - Responsible for purchasing all branch stationary requirements/quotations for office assets (copy machines etc..)
7- Arranging hotel bookings for visitors as requested.
8 - Typing official letters/memorandums as per the branch manager and VPO request.
8 - Sending and receiving daily courier parcels
9 - Maintain and update branch telephone extension list
10 - Reviewing invoices of courier company and travel agency and other parties regarding the same and submitting the invoices with the assigned payment form to accounts department to proceed with payments.
Job responsibilities and Tasks:
Operating two shifts (Night Shifts)
1- Picking Shift: Also includes return receiving tasks
2- Loading Shift: Truck Loading (Wholesales & Grocery ONLY)
My task was to watch and control the work flow as both shifts are very critical because all invoices must be ready and delivered in time to customers.
Solve daily problems on sight and maintain the continuity of work.
Repost daily picking figures and return reports to W/H Manager.
Control & Organize both teams during high orders period (month endings & Holidays)
Prepare Internal transfers for other W/H's.
Responsible for the following:
-Supervising Operational tasks under instructions of the OP Manager.
-User Creation and Deletion. (All types of Users)
-M pay machines addition to system, removing, adjusting
-Supervising Teams in 3 regions for daily tasks
-Axiom Spokesman to Mobily
-Creating Purchase Orders on ERP system for department orders.
-Performing Training sessions for current new Staff for all Mobily related subjects.
-Responsible for retail outlets issues (M pay machines - Mobily Systems - User names issues)
-Supervising the Back office team.
-Responsible for Some wholesale related Issues (Customer problems & Complaints).
-Acting on some Operational Matters when OP manager is not available.
Started at the end of November 2010 through the Distance learning program. Proceeding through the first module that will end on March 2011. Second module will start right after to be concluded at June 2011.
Completed the cources of: -Microsoft certified system engineer -Microsoft certified system administrator
Completed the AUC summer intensive English course.
GPA: 3.51 out of 4.00 Excellence With Honor
Windows XP Professional Internet: How to start using the Internet, browsing, using search engines and the rest of the main uses of the world wide web.