Project Leader/ Technical Team Lead
Emerging Technologies.
Total years of experience :20 years, 1 Months
Responsibilities:
Meet with decision makers and other stakeholders to collect, define, document, and communicate business requirements,
Involved in project planning activities,
Translating high level requirements into technical specifications,
System Analysis, Application Design, Database Design,
Managing Application Development and Integration,
Involving with technical team in resolving issues as and when necessary,
Interaction with customers throughout project life cycle
Managing Change Requests to Applications in production,
Major customers I have dealt with: Dubai Airports, EMAAR,
MOI Abu Dhabi, NBAD,
Dubai Financial Market, ETISALAT,
Dubai Municipality, ARAMEX
Some of the projects:
1 Project: Portal for Dubai Mall Contact Center
Client: EMAAR (Dubai Mall)
Role: Project Lead, User interface design, application design.
2 Project: SMS Receiver, SMS Sender, Bulk SMS Broadcast, IVR Solution for
Inbound calls
Client: Ministry Of Interior (MOI) HQ, Abu Dhabi
Role: Project Lead, User interface design, application design.
3 Project: Enterprise SMS Application integrated with CERNER systems and
other Applications
Client: Ministry Of Health (MOH), Dubai
Role: Project Lead, User interface design, application design
4 Project: Predictive Outbound Dialer & Agent application
Client: ARAMEX
Role: Project Lead, User interface design, application design
Application Development using (.Net technologies, Oracle Forms)
Develop Reports-Crystal Report, MS Report Builder (SSRS), Oracle Report builder
Database Schema design (Oracle 9i/10g/11g, MS SQL Server)
Extensively worked with Db Stored procedures, functions, triggers, sequences etc,
Develop Web Applications, Web Services,
Application Release and Deployment activities,
Conduct UAT (User Acceptance Test),
Application support and maintenance activities,
End user training.
Some of the projects:
1 Project: IVR application for Automated Flight Information Enquiry
Client: Dubai Airports.
Role: Application development & Onsite deployment
2 Project: Predictive Outbound Dialer & Agent application
Client: NBAD (National Bank of Abu Dhabi)
Role: Application development & Onsite deployment
3 Project: Portal for Stock Market Inquiry
Client: DFM (Dubai Financial Market).
Role: Manage Application modification & Enhancement.
4 Project: Auto attendant system (Speech enabled telephone attendant)
Client: Kuwait National Petroleum Company (KNPC)
Role: Application development.
5 Project: MORE Voice Portal (Speech enabled IVR portal)
Client: ETISALAT MORE.
Role: Application Development
B.E. ( Computer Science & Engineering ) Passed out with an aggregate score of 69%