Shihas K V

Optimized retail growth by delivering tailored consumer solutions, including salary account openings with credit
facilities. By securing strategic partnerships with corporate HR and key decision-makers, and gained access to
employee groups to drive high-volume B2C acquisition and meet sales targets.
Additionally, supported sales team performance through onboarding and daily management, ensuring all operations
followed company policy and maintained strong client rapport.

• Achieved strong Retail Banking Sales by delivering tailored financial solutions, leveraging expertise in needs
assessment, cross-selling, and relationship management to drive business growth.
• Supported team performance by mentoring new hires, assisting in training, and overseeing daily sales activities.
• Played a key role in achieving individual and team sales targets through effective lead generation and deal closures.
• Maintained strong client relationships to drive retention and referrals.
• Ensured all sales activities were conducted in full compliance with company policies and financial regulations.

Assessed client income, expenses, goals, and risk tolerance to provide tailored investment advice on stocks, bonds,
commodities, and other financial instruments. Managed portfolios, executed trades electronically & over the phone,
and prepared performance reports. Maintained relationships with high-net-worth clients, updated financial plans,
researched local & international investment opportunities, and generated new clients through ongoing lead follow-ups.

Opened 500+ payroll accounts per month through B2B corporate sourcing, contributing to increased
CASA growth & cross selling opportunities.
• Conducted sales visits to new companies, exploring and capturing business opportunities.
• Engaged with company management to negotiate & close business deals within target turnaround times.
• Reviewed customer documents and prepared credit proposals for submission to relevant departments.
• Maintained portfolio quality through sound credit judgment & product guidelines & documentation standards.
• Collected and reported market trends, customer insights & competitor data to management.
• Ensured all sales activities and documentation were in full compliance with DIBs SOPs & regulatory guidelines.
• Maintained high credit quality standards across the sales portfolio.
• Won top performer awards frequently and a consistent team performer.

Offered needs-based solutions like Tadawul (Personal Loan) & Alkhair (Liability settlement) while promoting covered
cards in line with ADIB vision & mission.
• Played a key role in customer experience by providing professional support & continually introducing suggestions.
• Focused on building strong customer relationships to ensure steady business.
• Attracted, grew, and managed financial relationships with clients using full range of banking products & tools to
provide a complete solution to clients financial needs.
• Generated and managed relationships with employees of existing & emerging companies with business potential.
• Won top performer awards frequently and a consistent team performer.

Led business development to grow the restaurants customer base through corporate outreach, partnerships &
promotions, while supporting operations, improving service, and aligning business goals with customer feedback
and building a loyal guest base through personalized engagement.

Managed IT product sales for government and corporate clients, coordinated the sales team to achieve targets, handled
customer inquiries and orders, and supported daily operations and reporting.

Managed administrative tasks, processed orders and quotations, handled sales calls and emails, scheduled appointments,
maintained records, and oversaw invoices, purchase orders, reports, inventory, and deliveries.