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Shihas K V, Business Development Officer & Sales Team Support

Shihas K V

Business Development Officer & Sales Team Support·Iconic Marketing Management

United Arab Emirates

Bachelor's degree, Bachelor of Commerce

Work experience

Total years of experience: 19 years, 7 months

Business Development Officer & Sales Team Support

January 2025 - Present

Iconic Marketing Management

Dubai, United Arab Emirates

January 2025 - Present

Optimized retail growth by delivering tailored consumer solutions, including salary account openings with credit
facilities. By securing strategic partnerships with corporate HR and key decision-makers, and gained access to
employee groups to drive high-volume B2C acquisition and meet sales targets.
Additionally, supported sales team performance through onboarding and daily management, ensuring all operations
followed company policy and maintained strong client rapport.

Company industry:
Financial Services

Business Development Officer & Assistant Team Leader

January 2023 - January 2025

Finmart Financial Services LLC

Dubai, United Arab Emirates

January 2023 - January 2025

• Achieved strong Retail Banking Sales by delivering tailored financial solutions, leveraging expertise in needs
assessment, cross-selling, and relationship management to drive business growth.
• Supported team performance by mentoring new hires, assisting in training, and overseeing daily sales activities.
• Played a key role in achieving individual and team sales targets through effective lead generation and deal closures.
• Maintained strong client relationships to drive retention and referrals.
• Ensured all sales activities were conducted in full compliance with company policies and financial regulations.

Company industry:
Financial Services

Financial Advisor

January 2022 - January 2023

Hedge Equities Ltd

Cochin, India

January 2022 - January 2023

Assessed client income, expenses, goals, and risk tolerance to provide tailored investment advice on stocks, bonds,
commodities, and other financial instruments. Managed portfolios, executed trades electronically & over the phone,
and prepared performance reports. Maintained relationships with high-net-worth clients, updated financial plans,
researched local & international investment opportunities, and generated new clients through ongoing lead follow-ups.

Company industry:
Financial Services

Business Development Officer, Payroll Accounts - B2B

January 2017 - January 2021

Dubai Islamic Bank

Dubai, United Arab Emirates

January 2017 - January 2021

Opened 500+ payroll accounts per month through B2B corporate sourcing, contributing to increased
CASA growth & cross selling opportunities.
• Conducted sales visits to new companies, exploring and capturing business opportunities.
• Engaged with company management to negotiate & close business deals within target turnaround times.
• Reviewed customer documents and prepared credit proposals for submission to relevant departments.
• Maintained portfolio quality through sound credit judgment & product guidelines & documentation standards.
• Collected and reported market trends, customer insights & competitor data to management.
• Ensured all sales activities and documentation were in full compliance with DIBs SOPs & regulatory guidelines.
• Maintained high credit quality standards across the sales portfolio.
• Won top performer awards frequently and a consistent team performer.

Company industry:
Banking

Senior Finance Executive

January 2013 - January 2017

Abu Dhabi Islamic Bank

Dubai, United Arab Emirates

January 2013 - January 2017

Offered needs-based solutions like Tadawul (Personal Loan) & Alkhair (Liability settlement) while promoting covered
cards in line with ADIB vision & mission.
• Played a key role in customer experience by providing professional support & continually introducing suggestions.
• Focused on building strong customer relationships to ensure steady business.
• Attracted, grew, and managed financial relationships with clients using full range of banking products & tools to
provide a complete solution to clients financial needs.
• Generated and managed relationships with employees of existing & emerging companies with business potential.
• Won top performer awards frequently and a consistent team performer.

Company industry:
Banking

Sales & Business Development

January 2009 - January 2011

Frutto Grillo W.L.L

Doha, Qatar

January 2009 - January 2011

Led business development to grow the restaurants customer base through corporate outreach, partnerships &
promotions, while supporting operations, improving service, and aligning business goals with customer feedback
and building a loyal guest base through personalized engagement.

Company industry:
FMCG

Sales Coordinator

January 2007 - January 2009

Gulf Computers L.L.C

Dubai, United Arab Emirates

January 2007 - January 2009

Managed IT product sales for government and corporate clients, coordinated the sales team to achieve targets, handled
customer inquiries and orders, and supported daily operations and reporting.

Company industry:
IT Services

Sales Support

January 2004 - January 2007

Gulf Computers L.L.C

Abu Dhabi, United Arab Emirates

January 2004 - January 2007

Managed administrative tasks, processed orders and quotations, handled sales calls and emails, scheduled appointments,
maintained records, and oversaw invoices, purchase orders, reports, inventory, and deliveries.

Company industry:
IT Services

Education

Kannur University

January 2004

January 2004

Bachelor's degree, Bachelor of Commerce

India

Kannur University

January 2001

January 2001

Diploma, Commerce

India

Kerala University

January 1999

January 1999

High school or equivalent, SSLC

India

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO CONSUMER
Intermediate
BUSINESS TO CONSUMER
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING MANAGEMENT
Intermediate
MARKETING MANAGEMENT
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English

Beginner

Hindi

Beginner

Malayalam

Beginner

Training and Certifications

Certifications
UAE Driving License
Compliance – KYC/AML
Sales Excellence Program
Effective Selling Techniques

Hobbies and interests

Reading