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Shiju Peethambaran, Client Relations Supervisor

Shiju Peethambaran

Client Relations Supervisor·Eastern Recruitment Company

Saudi Arabia

Master's degree, MBA Marketing

Work experience

Total years of experience: 8 years, 7 months

Client Relations Supervisor

November 2017 - Present

Eastern Recruitment Company

Khobar, Saudi Arabia

November 2017 - Present

Handling a team of 4 employees, with a total client strength of over 200 and a total manpower distribution of above 3000 employees.
Responsible person for Invoicing, Revenue acquisition and collection.
Responsible for employees Salary, Vacation and Appraisal process.
Responsible for client grievance solutions and retention.
Responsible for employee relations and complains handling.
Closely working with Accounts and Legal departments in recovering NPA accounts and settlements.
Achieving Revenue Targets on Monthly and Annual Basis.
Actively Monitoring Employee Mobilization and demobilizations based on new contract executions and maturity of existing contracts.
Recommending retention of existing client’s based on their payment history.

Company industry:
Human Resources Outsourcing
Job role:
Management

Education

Bangalore university

September 2005

September 2005

Master's degree, MBA Marketing

India

GPA (percentage): 70%

GPA (percentage): 70%

Skills

Business Development
Expert
Business Development
Expert
Client Relationship Building
Expert
Client Relationship Building
Expert
Sales Trainings
Expert
Sales Trainings
Expert
Sales Team Management
Expert
Sales Team Management
Expert
Sales and Marketing Management
Expert
Sales and Marketing Management
Expert
Sales & Marketing
Expert
Sales & Marketing
Expert
Team management
Expert
Team management
Expert
Administration
Intermediate
Administration
Intermediate
Marketing
Expert
Marketing
Expert
Sales training
Expert
Sales training
Expert
Grievance Handling
Expert
Grievance Handling
Expert
Operations
Expert
Operations
Expert
client relations management
Expert
client relations management
Expert
Business Development
Expert
Business Development
Expert
Client Relationship Building
Expert
Client Relationship Building
Expert
Sales Trainings
Expert
Sales Trainings
Expert
Sales Team Management
Expert
Sales Team Management
Expert
Sales and Marketing Management
Expert
Sales and Marketing Management
Expert

Languages

English

Expert

Hindi

Expert

Malayalam

Native Speaker

Tamil

Intermediate

Kannada

Intermediate

Arabic

Beginner

Hobbies and interests

Reading, Automobile enthusiast,playing cricket